PurelyHosting
Complaint 243431 Details

  • Date Occurred: 05/21/2013
  • Reported Damages: $14.95
  • Location: 605 North High Street #264 Columbus, OH 43215 USA
  • !

The complaint is against an online dating profile

The complaint is a listing fraud posted on public forums or sites against an anonymous entity

The complaint is mobile text spam or smishing related against an anonymous entity

The company or person contact no longer exists

International boundaries

    • PurelyHosting Complaint / User Submitted Image #243431

This is against http://purelyhosting.com/
I went there to get information and that was a long time ago. suddenly 2 days ago i get a message they charged me with 14.95$ for "Purely Hosting Unlimited Package". They sent the email while i was Sleeping. I never registered their site, i never gave them my Credit Card details, they must hacked into my computer and stole some of my cookies because i was shopping online the day before but with BBC shop. after this my credit company called and blocked my credit card because of their act in case such things won't happen again on the same card. It may be a small amount of money but still in a very criminal way. I don't know yet if to sue or not....

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Comments

  • Yigal
  • Yigal SBID #e1ceddb0bf
  • Posted 05/23/2013
  • futhermore they sent me an email today: probably an automated message:
    "
    Before you cancel your account, I would like to offer you a very special discounted
    offer. If you continue now we will provide you 2 months hosting FREE of cost.
    That means you will not charge till Aug/21/2013.

    If you feel that cancelling your services with us is what you definitely must
    do, we would sincerely appreciate to know why you are cancelling. We especially
    want to know what we could have done better, or if we are not able to provide
    something you require to continue to have your services with Purelyhosting

    Do get back to us if you wish to avail the offer.

    Please let us know if you have any additional questions or concerns.
    "
    ------------------------------
    I have no account, i tested the "Sign In" with all my common usernames and passwords and always an error, so here is a question....WHAT ACCOUNT?

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  • PurelyHosting
  • PurelyHosting SBID #42e8f2322d
  • Posted 06/04/2013
  • Hello Yigal,
    We were able to locate your account. We can see that you were referred to us for domain registration and hosting by a seven step program. You signed up for hosting and a website with us on Aug/21/2012. You contacted our support team on May/23/2013 and at that time we refunded you for your most recent charge of $14.95. In order to have an account, you would have had to enter your billing details. We do not hack into client computers to obtain billing details. In regards to the email you received back from us, our support team wanted to offer you 2 free months worth of hosting if you were to keep your website online with us. I'm sorry to hear you didn't take advantage of this special offer. We have sent your login details to the email address you have on file with us so that you can review your account details. Please feel free to contact us with any additional questions or concerns. We can be reached at 1.800.509.4206 or by email at [email protected].

    Thank you,
    Purely Hosting Support Team
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Business Profile Summary

  • PurelyHosting logo

Company Statistics

  • Complaint Against PurelyHosting
  • Complaints Filed: 8
  • Reported Damages: $2,682.55
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What is SBID?

SBID is a unique id code that identifies the user's computer and location. SBID is used to prevent fraudulent postings and help our community find users who create duplicate user accounts.