ThePeoplesChemist
Complaint 232050 Details
- Date Occurred: 04/18/2013
- Reported Damages: $12.00
- Location: California
The complaint is against an online dating profile
The complaint is a listing fraud posted on public forums or sites against an anonymous entity
The complaint is mobile text spam or smishing related against an anonymous entity
The company or person contact no longer exists
International boundaries
I ordered their product, check with my cardiologist, he said no. I emailed them the next day and told them when I received the product, I would mail it back for a full refund. They say NO... you get charged a 20% restocking fee. What a bogus company, their so cheap, that if they can't afford $12.00, stay away from these scammers BIG TIME! Not Credible, appears to be a husband and wife company ONLY. No support, no customer satisfaction. Go elsewhere.
- brian SBID #3a24f39afe
- Posted 04/19/2013
Comments
- Julieann22 SBID #10f97251fc
- Posted 01/19/2014
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They claim their return policy is "industry standard". I order supplements from a half dozen companies and not one has a restocking fee. Three of the six have 365 day policies. They have a good product in my experience, but their attitude regarding customer service is beyond comprehension. Here is a letter I received in response to a short email I sent them. I copied and pasted it... believe it or not.
"We get hammered with thousands of emails per day and we do our best to answer all of them, but we can't answer ALL of them at the same EXACT time or immediately. The autoresponse below helps answer some of the more common questions, to save us some time to handle some of the less common questions - Why don't you stop being lazy and try reading it?"
Pay particular attention to this part [the CSR is telling me I should have noted this section of the auto response I was sent]: To all others: If you send spam, hate mail or suffer from "The Whine Flu" and complain too much, you will be deleted from our customer database so that we can save time for our top fans who are actively living young.
At least give us a chance to answer an email - Christ! - you JUST sent your FIRST message 20 mins ago, before you followed up with this whining...
Try this BS with Amazon or EBay or General Motors or Home Depot or your local coffee shop - Do you buy coffee? - Do they provide you with SUPERIOR support on anything, whenever you want it, immediately, for FREE?"
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Submit a Complaint NowBusiness Profile Summary
Company Statistics
- Complaint Against The People's Chemist
- Complaints Filed: 3
- Reported Damages: $221.70
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