Vanguard Phones, Inc.
Complaint 22859 Details Scan your bills for fraud
- Date Occurred: 09/01/2011
- Reported Damages: $2,100.00
I purchased a ShoreTel phone system in July 2011 from Robert Carlson / Vanguard Phones. After many excuses, and many, many phone calls, I received a server and a switch, but no phones, by the end of August. It is now the end of September, and I still have just 2 pieces of equipment. Robert now will not return my calls or emails, leaving me with an incomplete and unusable phone system. Through various ShoreTel dealers I have contacted to try to find the other pieces of equipment I need, I have heard of many other people that have been taken by Mr. Carlson. Definitely do NOT buy anything from Robert Carlson, Vanguard Phones, Vanguard Communications, or his 2 ebay names "malibu_phones" and "used_shoretel".

- Brian SBID #ff97983140
- Posted 09/27/2011
Do You Have a Complaint?
Submit a ComplaintUser Comments ▼
There are no comments posted. Be the first to comment on this complaint
Do You Have a Complaint?
Add a complaint and spread the word. High volume complaints have a better chance to get their money back. Submit a report and join forces with others like you!
Submit a Complaint NowBusiness Profile Summary
Company Statistics
- Complaint Against Vanguard Phones, Inc.
- Complaints Filed: 11
- Reported Damages: $38,250.50
What is SBID?
SBID is a unique id code that identifies the user's computer and location. SBID is used to prevent fraudulent postings and help our community find users who create duplicate user accounts.
