DealFun.com
Complaint 22366 Details
- Date Occurred: 09/08/2013
- Reported Damages: $150.00
The complaint is against an online dating profile
The complaint is a listing fraud posted on public forums or sites against an anonymous entity
The complaint is mobile text spam or smishing related against an anonymous entity
The company or person contact no longer exists
International boundaries
One day I received an email telling me about great bargains by bidding at auction at dealfun.com. When I click on it a page opened. I was directed to register and load my account with a credit card. Which I did. I loaded my account with $150 and each item has a suggested price at which the item had been won previously. For example: a mouse has been won for as little as 7 cents. I bid 99 cents on that mouse and authorized 25 automatic bids on it. I later learned that each bid removes about 70 cents from my account. Several times I clicked accidentally on something and there is not a chance to confirm or cancel a bid. When I tried to contact the people behind this, there is no phone number, only an email that resulted in error every time I try.
- chantilly SBID #23d48c0f99
- Posted 09/23/2013
Comments
- Chris SBID #N/A
- Posted 09/24/2013
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Hello,
Chris here from the Customer Relations team. Always here to help!
I am sorry you were not satisfied with your experience at our site. I can assure you we have an very pro-consumer policy and always go the extra mile for our consumers. You have mentioned the email results in an error. Which email are you trying please? If you could please email us at support @ dealfun . com (without the spaces), I'm sure our team will be more than delighted to help you. Also, you will be very satisfied with the outcome.
Else, please let me know your username / Email ID here and I will be more than glad to assist you.
We take pride in our customer service levels. Our team is available around the clock and our average response time to emails is 15 minutes. Customer satisfaction is our main goal, and we go the extra mile to ensure our customers are happy.
Most Sincerely. -
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Company Statistics
- Complaint Against DealFun.com
- Complaints Filed: 946
- Reported Damages: $183,914.60
What is SBID?
SBID is a unique id code that identifies the user's computer and location. SBID is used to prevent fraudulent postings and help our community find users who create duplicate user accounts.