British Gold Refinery
Complaint 21951 Details

  • Date Occurred: 08/15/2013
  • Reported Damages: $2,200.00
  • !

The complaint is against an online dating profile

The complaint is a listing fraud posted on public forums or sites against an anonymous entity

The complaint is mobile text spam or smishing related against an anonymous entity

The company or person contact no longer exists

International boundaries

I telephoned British Gold Refinery on 8 August and was offered 72.2p per gram for over 2 kilos of hallmarked sterling silver. They received it on 11 August and after several reminders offered me 30p per gram instead. Then demanded a return fee of £125 and upped that to £150 when I called in Trading Standards. It took me five weeks, including a written final notice of intended legal proceedings, before they eventually settled at £1852 and returned some other items which they had grossly undervalued - including 90 grams of 50% silver as worthless. Not once in those five weeks did they ever honour any one of their promises or undertakings.

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Business Profile Summary

  • British Gold Refinery logo

Company Statistics

  • Complaint Against British Gold Refinery
  • Complaints Filed: 29
  • Reported Damages: $15,968.96
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