NetSpend Corporation
Complaint 212610 Details

  • Date Occurred: 02/09/2013
  • Reported Damages: $7,899.56
  • Location: Austin,TX

The complaint is against an online dating profile

The complaint is a listing fraud posted on public forums or sites against an anonymous entity

The complaint is mobile text spam or smishing related against an anonymous entity

The company or person contact no longer exists

International boundaries

I filed my income tax return with Turbotax, which I've never had problems with, I decided to choose the Netspend Visa to have my refund much sooner. I trusted this because Turbotax has an A business rating. My refund was deposited to thecatd on February the 8th, when I called to activate the card they asked for copies of my drivers license, SS card, and w2s for security reasons. I faxed the documents that day, I called everyday for two days checking for the block to be removed. On the third business day, February 11th, they said the documents were to dark. I was very upset, but faxed them again, this time I faxed them four times in different lightness, I called Friday the 15th. They once again said they were to dark. I faxed again that day, six different lightness, even color copies. I called today February the 19th. Still to dark, OMG this is a scam, and I honestly believe a lot of hard working Americans are going to be out there refunds. Which for a lot of us will cause bills to get behind, and make a bad economy even worse. When I called customer service I asked where they were talking to me from, they are in South America, they speak Brazilian Portuguese, I have never spoken to an American customer service operator. This is what happens when companies out source over seas to save money. They save and destroy our economy

  • Seeking Resolution: I'm Looking for a Refund
  • Refund Amount: $ 7,861.02

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Business Profile Summary

  • NetSpend Corporation logo

Company Statistics

  • Complaint Against NetSpend Corporation
  • Complaints Filed: 26
  • Reported Damages: $38,455.77
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