Bloomex
Complaint 211871 Details
- Date Occurred: 02/14/2013
- Reported Damages: $199.00
- Location: Brisbane
- !
The complaint is against an online dating profile
The complaint is a listing fraud posted on public forums or sites against an anonymous entity
The complaint is mobile text spam or smishing related against an anonymous entity
The company or person contact no longer exists
International boundaries
on 30th January, 2013 I ordered & paid for 2 dozen long stemmed roses and a hand-blown glass vase to be delivered to my wife for Valentines Day. The flowers that were delivered were not long stemmed, it was just a bunch of roses, and the vase wasn't delivered at all. Calling their telephone line resulted in a recorded message stating (either) to leave a message (which I did), or that their phone lines would be switched back on on Saturday. I sent 4 emails, and tried their Live Chat facility. I sent a photo of the flowers. No response what-so-ever. I will not let it rest & will be taking it to the Office of Fair Trade.
Update: 02/19/2013
A very aggressive lady from Bloomex called me on Tuesday (5 days later) telling me that they would redeliver some time after 25th Feb when their next shipment of flowers comes in.
Update: 02/19/2013
I told her this was not acceptable, as the flowers ordered were for Valentines Day, not 2 weeks later. She offered a "store credit", but I do not want to deal with this company ever again.
Update: 02/19/2013
She said that, as I had "product" delivered, they would not refund and that if I took them to court all I would get is what she is offering now (she said she knows because had been to court before).
Update: 02/19/2013
I have lodged a formal complaint with the Qld Office of Fair Trading.
- RowdyD SBID #ccff3b1402
- Posted 02/17/2013
Comments
- Megan SBID #7e4f35a06b
- Posted 05/22/2013
-
I would like to assist you in solving this issue. Can you please contact me directly @ [email protected] with your order number and ATTENTION MEGAN. I will follow up with your email and your issue withing 24 hours of receiving your email.
Thank You
Megan
Bloomex Customer Service Manager -
- thumb up
- 0
- thumb down
- 0
- flag
- RowdyD SBID #6d662dff8b
- Posted 05/30/2013
- It has now been 7 days since I sent all the details of this complaint to "Megan" at Bloomex. Despite a follow up email, there has been no response what-so-ever.
-
- thumb up
- 0
- thumb down
- 0
- flag
Similar User Submitted Complaints ▼
Do You Have a Complaint?
Add a complaint and spread the word. High volume complaints have a better chance to get their money back. Submit a report and join forces with others like you!
Submit a Complaint NowBusiness Profile Summary
Company Statistics
- Complaint Against Bloomex
- Complaints Filed: 58
- Reported Damages: $4,418.86
What is SBID?
SBID is a unique id code that identifies the user's computer and location. SBID is used to prevent fraudulent postings and help our community find users who create duplicate user accounts.