Groupon
Complaint 206392 Details

  • Date Occurred: 01/31/2013
  • Reported Damages: $200.00

The complaint is against an online dating profile

The complaint is a listing fraud posted on public forums or sites against an anonymous entity

The complaint is mobile text spam or smishing related against an anonymous entity

The company or person contact no longer exists

International boundaries

I was given two groupons as Christmas presents (one from my 75 year old dad). When I went to redeem them, I was told that because I was a previous client of the Palm Beach Laser Center that I couldn't redeem either of them. But on the Groupon it states "If the merchant refuses to honor this voucher because it has expired or for any other reason, Groupon will refund the purchaser the amount paid. period.". But when I contacted Groupon, I was told that they would not refund the money or apply it towards any other groupon. So Groupon just gets to keep the $200???!!! Isn't that illegal? Or atleast fraud! The money shouldnt just go to Groupon for nothing...no services rendered...nothing! Money was spent -- given as a gift -- Groupon should not be allowed to just keep it! Especially since there own fine print says they would refund it...no matter what!

  • Seeking Resolution: I'm Looking for a Refund
  • Refund Amount: $ 200.00

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Business Profile Summary

  • Groupon logo

Company Statistics

  • Complaint Against Groupon
  • Complaints Filed: 33
  • Reported Damages: $3,236.90
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