Direct TV
Complaint 206009 Details

  • Date Occurred: 01/30/2013
  • Reported Damages: $55.00

The complaint is against an online dating profile

The complaint is a listing fraud posted on public forums or sites against an anonymous entity

The complaint is mobile text spam or smishing related against an anonymous entity

The company or person contact no longer exists

International boundaries

Cancelled Direct TV services 12/3/12 and called on 1/30/13 to pay final bill. I was informed that I am being charged for a Pacquiao fight from 11/2010. Spoke with supervisor who was no help. I have no knowledge of this fight. I was told that the cable box I returned showed that I ordered it via remote but without a home phone I was not charged. This is a direct tv problem and if a customer doesn't have a home phone they shouldn't be able to order pay per view via remote control. I informed supervisor that I no knowledge of this fight and never viewed it. How do I know that this actually showed up on the cable box/card and customers without home phones can view PPV without being billed. Sounds like a problem Direct TV needs to resolve. Further asked supervisor to pull up my account and make sure I hadn't been charged for that event back in 2010 and was told he couldn't. He threatened to send me to collections and if a wanted a copy of my 2010 bills to find it or send a letter to Direct TV to request it. This seems like a scam to get extra money from customers from years ago. Most people would just pay in order not to deal with the headache of resolving the matter. I believe that right is right and wrong is wrong. Direct TV is definately wrong.

  • Seeking Resolution: Other
  • Credit for the $55 and change of business practice so this does not happen to other customers

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Business Profile Summary

  • Direct TV logo

Company Statistics

  • Complaint Against Direct TV
  • Complaints Filed: 193
  • Reported Damages: $140,097.06
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