Complaint 205 Details
- Date Occurred: 05/19/2011
- Reported Damages: $59.90
While attempting to get mine and my wifes credit reports, I used this service to obtain them. I paid $1.00 for each report with all 3 reporting agency scores. No where did I agree to pay $29.95 each. I did understand that if I did not cancel my membership within 7 days, I would be billed $14.95 per month for their service, but I canceled both memberships the same day that I received the reports. Again, no where did I agree to pay $29.95 for each report...I didn't even know that would be considered. I contacted freecreditreport.com immediately upon receiving my credit card statement and they gave me a bogus explanation that I agree to that charge since I requested the Experian report as well, but no where in my request did I know that I was going to have to pay $29.95 for the report. I only agreed to the $1.00 charge for each report.
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Business Profile Summary
- Complaint Against FreeCreditReport.com
- Complaints Filed: 134
- Reported Damages: $11,029.72
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