Beats By Dr. Dre
Complaint 203274 Details

  • Date Occurred: 01/23/2013
  • Reported Damages: $150.00
  • !

The complaint is against an online dating profile

The complaint is a listing fraud posted on public forums or sites against an anonymous entity

The complaint is mobile text spam or smishing related against an anonymous entity

The company or person contact no longer exists

International boundaries

I purchased a Beats Headphone from Comet in the UK which has gone into administration now, the headband has snapped within two weeks of usage. I called up Beats and they asked me to send it to them by registered delivery to Netherlands which I did. They have declined to repair or replace them as they have a fixed cable, which they are telling me are demo headphones and are not covered under warranty. This is the first time I have purchased headphones from Beats, how am i suppose to know if they are demo or not.
Nowhere it states that demo model are not covered under the warranty,

  • Seeking Resolution: Other
  • I would preferably like to have these repaired or replaced, if not possible then refunded

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Business Profile Summary

  • Beats By Dr. Dre logo

Company Statistics

  • Complaint Against Beats By Dr. Dre
  • Complaints Filed: 18
  • Reported Damages: $3,593.96
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