Beats By Dr. Dre
Complaint 203274 Details Scan your bills for fraud
- Date Occurred: 01/23/2013
- Reported Damages: $150.00
I purchased a Beats Headphone from Comet in the UK which has gone into administration now, the headband has snapped within two weeks of usage. I called up Beats and they asked me to send it to them by registered delivery to Netherlands which I did. They have declined to repair or replace them as they have a fixed cable, which they are telling me are demo headphones and are not covered under warranty. This is the first time I have purchased headphones from Beats, how am i suppose to know if they are demo or not.
Nowhere it states that demo model are not covered under the warranty,
- Seeking Resolution: Other
- I would preferably like to have these repaired or replaced, if not possible then refunded
- Yogeshlp SBID #10e193d5e2
- Posted 01/23/2013
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Company Statistics
- Complaint Against Beats By Dr. Dre
- Complaints Filed: 15
- Reported Damages: $3,025.96
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