FamilyTree.us.org
Complaint 198423 Details
- Date Occurred: 01/09/2013
- Reported Damages: $20.95
- Location: internet
The complaint is against an online dating profile
The complaint is a listing fraud posted on public forums or sites against an anonymous entity
The complaint is mobile text spam or smishing related against an anonymous entity
The company or person contact no longer exists
International boundaries
they advertise family history report for 1.00 ...say the report is ready...give you five minutes to purchase report...after which you get nothing but a 1.00 and a 19.95 charge to your acount...no report
- Seeking Resolution: I'm Looking for a Refund
- Refund Amount: $ 20.95
- kef SBID #a0c1ec8dc7
- Posted 01/09/2013
Comments
- KarmenJones SBID #c7dc4325cf
- Posted 01/16/2013
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Dear Karen,
Please email me at [email protected] and I can offer you a refund. I apologize for any problems caused.
Thank you,
Josh F.
Customer Service Manager -
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- KarmenJones SBID #bcf7d80d96
- Posted 02/09/2013
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Hello kef,
We apologize for the inconvenience. There was clearly some confusion with this purchase. Please email us at [email protected] to make sure your refund request has gone through so you can receive your money back in full.
Regards,
Customer Support. -
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Company Statistics
- Complaint Against FamilyTree.us.org
- Complaints Filed: 1
- Reported Damages: $20.95
What is SBID?
SBID is a unique id code that identifies the user's computer and location. SBID is used to prevent fraudulent postings and help our community find users who create duplicate user accounts.