Destiny Group Services - Florida
Complaint 17475 Details

  • Date Occurred: 08/05/2013
  • Reported Damages: $1,105.62
  • !

The complaint is against an online dating profile

The complaint is a listing fraud posted on public forums or sites against an anonymous entity

The complaint is mobile text spam or smishing related against an anonymous entity

The company or person contact no longer exists

International boundaries

The date referred to above is the date that my credit card was debited.
Approximately two weeks prior to that I received a "cold call" , I believe from a call centre, who identified themselves indistinctly. A " Nicki Jones", a pleasant and professional sales lady, proceeded to tell me that my credit card provider was running a promotion and that I had been chosen to benefit from this. I was to receive a 3 centre vacation in the Bahamas, Florida and Mexico. She described this in glowing detail.
The only cost to me was described as "taxes" - which I several times asked her to quantify. She evaded any answer to this. Instead she referred me to a website - svnusa.net - as evidence of the quality of the award and her own credibility.
She then, surprisingly to me, asked me for the 16 digit number of my credit card. I asked "why?" and she said that this was necessary as proof that I was eligible for the promotion and to register my claim with my card provider. I resisted giving the number, saying that I had no intention of buying anything - not even "taxes". She assured me that it was purely for the purpose of checking the card's validity. At this point I must confess to some naivete about credit cards, I almost always deal only in cash, since I have a limited income. I believed that the only sacrosanct element of a card was the 3 digit "security" number on the reverse, without which no charge could be made. I now know [to my cost], that this is incorrect.
She continued to ask for the 3 digit code, I continued to refuse, so she transferred to a man who I imagined was her Supervisor. Initially he was polite and persuasive in asking for the number - I continued to refuse and was adamant that I did not wish to buy anything. He then became unpleasant and informed me that they already had all the information they needed to charge me. When I protested, he closed the call ! He did so without asking me any further details about myself, my address or my personal circumstances.
I believed he was bluffing and forgot about the incident until I received my credit card Statement , with the above debit by "Destiny Group Services".
My credit card provider gave me this information and they are currently investigating.
I also checked the website that had been quoted to me and found it to be a timeshare organisation. Consulting their Terms and Conditions I established that I am, in fact, ineligible for the "offer" that was propositionned to me.
- My income is far less than the $50000 pa required to qualify
- I am single
- I am 71 years old and a pensionner
Needless to say, Destiny did not ask me for any such information.

I am now considerably poorer as a result of this disreputable company's activities.

As a postscript to this, I yesterday received a vacation voucher from another company gotvacationtime.com that is the result of all the foregoing. I contacted them and gave them my case, [Destiny must have traced me from my card details]. They have informed me that they are merely the Provider of the Offer and only contract the accomodation. They offered their sympathy but referred me to my credit card company.
Not only can I not afford the amount that I have already been debited, I could never afford the airfares that would be involved in taking up this offer. I live in Manchester in the United Kingdom.

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Business Profile Summary

  • Destiny Group Services logo

Company Statistics

  • Complaint Against Destiny Group Services
  • Complaints Filed: 2
  • Reported Damages: $2,210.83
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