Roundpoint Mortgage Servicing Corporation
Complaint 16941 Details

  • Date Occurred: 03/25/2013
  • Reported Damages: $130.00

The complaint is against an online dating profile

The complaint is a listing fraud posted on public forums or sites against an anonymous entity

The complaint is mobile text spam or smishing related against an anonymous entity

The company or person contact no longer exists

International boundaries

The servicing company for 2nd home line of credit was transferred from Quantum to Roundpoint in March 2011. I made all payments through February 2011 and started payments in March 2011. But I received a letter from Roundpoint that they have not received a February payment. I made numbers of phone calls, faxes and sending copies of 3 months cancelled checks (Dec 10, Jan 11, and Feb 11) to resolve this issue since March 2011. Whenever I called, the customer service agents trying to open task again to research my claim, but I found they closed the task without resolution. They never contacted me on the issue. Since I do not want them to report me for the late payment, I decided to make 2 months payments in August 2011. They still owed me one month payment.

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Business Profile Summary

  • Roundpoint Mortgage Servicing Corporation logo

Company Statistics

  • Complaint Against Roundpoint Mortgage Servicing Corporation
  • Complaints Filed: 3
  • Reported Damages: $930.00
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