Comcast
Complaint 168145 Details

  • Date Occurred: 10/16/2014
  • Reported Damages: $218.66
  • Location: 9602 S. 300 W..................Sandy Utah 84070-3340
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The complaint is against an online dating profile

The complaint is a listing fraud posted on public forums or sites against an anonymous entity

The complaint is mobile text spam or smishing related against an anonymous entity

The company or person contact no longer exists

International boundaries

On August 23,2012 Comcast took $218.66 out of my bank account without my permission or knowledge. I made a payment of 142.47 on aug. 24th. I did not know this until until Sept. when I called my bank to check and see if my acct. was the same balance I had. as I have automatic debits starting on the 5th of the month every mo. made to my acct. for Auto ins.,Health ins., and Hse. ins. That is when I learned of the $218.66 that had been taken out. They told me who. I immediately called Comcast and they could not explain why they had taken it. Said that they would check it out and make a refund right away and to wait 5-7 days. I waited, nothing!!! I called Comcast againI was told That the dept. that handled refunds had refused the request as I had given my consent to do this. Said they check their phn records. I told them I wanted to hear this phn. record. They said they would call me back. I waited a week still nothing and called again asking for a suprvisor. They said they were all busy. One would call me back in fifteen min. I waited two and a half hours. Called again, said they would check things out and call back. I was promised another refund. Again never heard from them. Again I called and told them I wanted a supr. and would not talk to anyone else and would wait on the phone until I talked to one. I finally talk to one she had no idea what had happened but ended up writing another refund,giving me the ticket number and her name and phn. # This time it would take ten to fifteen days before I would get it. Again....nothing, I called again and was told they knew nothing about another refund. It has been one continuouse run around
I realize this money is a small amount of money but I am on Soc. Sec. and I live with what I get. This 218.66 was allocated to my other bills that was auto. debited from my account. I have ended up with fees from my bank totaling 200.00 in fines for honoring my debits. Please help me. There is a lot more to this story than I have written trying to condence it. This never should have happened. T feel they have literally stolen money from my bank account without my permission. Thank you, Mrs. B. Bowman

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Business Profile Summary

  • Comcast Cable logo

Company Statistics

  • Complaint Against Comcast Cable
  • Complaints Filed: 107
  • Reported Damages: $250,523.75
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