JustFab.com
Complaint 159619 Details

  • Date Occurred: 09/21/2014
  • Reported Damages: $40.00

The complaint is against an online dating profile

The complaint is a listing fraud posted on public forums or sites against an anonymous entity

The complaint is mobile text spam or smishing related against an anonymous entity

The company or person contact no longer exists

International boundaries

    • JustFab.com Complaint / User Submitted Image #159619

My account clearly shows that the month of September was skipped but they charged my checking account on 9/21/12 for $39.95. When i contacted customer servise (useless) they said that if i didnt skip by the 5th of septemeber that my account will be charges on the 6th of september ... ok but i cancelled on the 1st of september and you charged me on the 21st!!! I honestly think that they are randomly charging accounts and hoping that nobody notices and that they get away with it. I guess its time to call the bank and order a new debit card or else these crooks will continue to take money when they want!

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Comments

  • MoGoo
  • MoGoo SBID #a54722dc14
  • Posted 02/04/2013
  • I forgot to skip the month and was charged with $39.95. I canceled my credit card just to completely get over with this company. I didn't know they would put you on hold forever if you call them nor they would randomly charge you hoping that you won't notice. This is not an ethical company. I saw people saying how clear they think the company stated how the membership thing works and it's the users' fault that they didn't read it carefully. I read it carefully, I knew what they would do to me and thought it was not ethical but I still signed up. I just forgot to skip the month. Sure it's my fault that I forgot. And we all know that's exactly what the company is counting on! They know so well some of us will forget and they hope so much for it! It's not ethical to take advantage of people not being on top of things all the time and trusting a company would be honest enough not to do such horrible things! We all know the company is setting this trap for us to fall AND never to get out! This does not make a great company no matter how many happy buyers they have! I've been always thinking so even back when I was happy with my first purchase with them and before I was charged that fee!
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Business Profile Summary

  • JustFab.com logo

Company Statistics

  • Complaint Against JustFab.com
  • Complaints Filed: 240
  • Reported Damages: $56,381.92
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