Complaint 159525 Details
- Date Occurred: 04/26/2012
- Reported Damages: $1,574.00
- Location: 110 E 1st St., Alcester, SD 57001
I received a phone call from a man by the name of Andrew Collins claiming that I was approved for a $5,000.00 loan, but being my credit was poor, I would have to make a collateral payment in the amount of $800.00 which in 3-6 months of consistent loan repayments I would be refunded the collateral payment. I explained to Andrew I was unable to send $800.00, I would only be able to send $700.00. He then told me he would have to contact the lender to make sure that amount would be sufficient enough to be funded the loan. He called me back & said the lender would accept the $700.00. He then requested I send the money via Western Union directly to the lender who was funding the loan. I was instructed to send the money to a Tara Quansah in Canada. He also said that the Western Union fee for sending the money will also be refunded to me with the loan funds. Next thing i knew I was told that I had to send $900.00 for an insurance premium to cover loss of income due to death, loss of job, & long term disability. Now I manage to get up $750.00 & repeat the same steps as earlier with needing the lenders approval to send $750.00 instead of the $900.00 originally required for the insurance premium. Again, I am instructed to send the payment via Western Union directly to the lender which was a Roshanna Lee in Canada. Same as the collateral payment, I would be refunded the $66.00 Western Union fee with the loan funds & the $750.00 insurance premium would be refunded as well. All the meanwhile, I reread the loan contract that Andrew emailed to me & both the collateral fee & insurance premium were documented in the loan documents, the collateral being mandatory & the insurance premium being a possibility depending on the lenders discretion. Needless to say, the loan was to be direct deposited into my account by Monday, April 30, 2012. I called Monday morning when the funds were not in my account & I was told that the loan was cancelled & I would be receiving a check in the mail within 15 business days for the $700.00, $750.00, $58.00, & $66.00. Guess what???.....I never received any check with the refunded amount & the phone # is no longer an active #. Please help in any way possible...I am a single mom with 3 kids & am barely making ends meet.
- Seeking Resolution: I'm Looking for a Refund
- Refund Amount: $ 1,574.00
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Business Profile Summary
- Complaint Against Alcester Group
- Complaints Filed: 1
- Reported Damages: $1,574.00
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