Spokeo.com
Complaint 15782 Details

  • Date Occurred: 08/27/2013
  • Reported Damages: $14.95

The complaint is against an online dating profile

The complaint is a listing fraud posted on public forums or sites against an anonymous entity

The complaint is mobile text spam or smishing related against an anonymous entity

The company or person contact no longer exists

International boundaries

I mistakenly saw an ad for finding out if your mate has been cheating. I checked my own information and it was false. I would like to cancel this account and get my credit card money back. How can I do this?

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Comments

  • Spokeo
  • Spokeo SBID #626fa296e3
  • Posted 10/09/2014
  • Dear Marilou,

    I apologize for the belated response. We have just recently been able to respond to complaints in this manner.

    I'm sorry to hear that our service did not meet your expectations. Spokeo showcases the power of information aggregation, as the data is gathered from a multitude of different sources, such as social networks, public records, phone listings, marketing surveys and more. We also organize the information so that it makes sense for you, as a user. However, machine aggregation has its limits. Since there is no human involved, the data is not verified and might not be accurate. Moreover, many sources do not refresh their data often. Our Terms of Use states clearly that we are a Search Engine, and do not create, maintain or modify any of the information you see. For this reason, we cannot guarantee full or accurate information for every name, phone number, email address or username you search for, as the results vary so much from person to person. We are only as good as our sources, and our engineers are working hard on new algorithms to improve our data accuracy. I do apologize again for the inconvenience.

    If the issue at hand is still unresolved, please email us at [email protected] with reference to this complaint, and we'd be happy to assist you further.

    Sincerely,
    Spokeo
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Business Profile Summary

  • Spokeo.com logo

Company Statistics

  • Complaint Against Spokeo.com
  • Complaints Filed: 50
  • Reported Damages: $3,804.20
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What is SBID?

SBID is a unique id code that identifies the user's computer and location. SBID is used to prevent fraudulent postings and help our community find users who create duplicate user accounts.