ILD Teleservices
Complaint 157629 Details

  • Date Occurred: 09/15/2014
  • Reported Damages: $250.00
  • !

The complaint is against an online dating profile

The complaint is a listing fraud posted on public forums or sites against an anonymous entity

The complaint is mobile text spam or smishing related against an anonymous entity

The company or person contact no longer exists

International boundaries

Repeatedly charging me on my monthly AT&T bills for collect calls that are unreasonably and suspiciously high, even though the amount of collect calls I've been receiving have been fewer. They supposedly do billing services for Securus, but I only receive calls from PCS. I have no active account with Securus. Spoke with a Securus agent who informed me that they have been getting numerous simular complaints. Also spoke with a PCS agent who told me I only owe $73, as opposed to $153 showing up on the AT&T bill.

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Comments

  • JustinDennis_ILD_Corp
  • JustinDennis_ILD_Corp SBID #88ac22f1b7
  • Posted 10/11/2014
  • Hi Lori

    We want to help, and explain our services. ILD Teleservices is a leading payment processor for transactions between merchants and consumers. Through contractual relationships with telephone companies like AT&T and Verizon, we give merchants the opportunity to let consumers charge products and services such as long distance, internet access, and collect calling directly to your phone bill.

    As a result, instead of purchasing these items with a credit card or opening an account with the merchant, you can have a transaction billed directly to your phone. When you do, the merchant sends your transaction information to ILD, and ILD adds the charge to your phone bill. Its a service very similar to what credit card companies provide.

    If you have a charge you believe is incorrect, or if you have any other questions or concerns with ILD, please let us know. We want to address any and all issues you may have. To contact us, please email us at [email protected]. If you would prefer to call us, please call our hotline at 800-953-7765.

    Thank you, and please let us know how we can help.

    Justin Dennis
    ILD Teleservices
    5000 Sawgrass Village Circle, Suite 30?
    Ponte Vedra Beach, FL 32082

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Business Profile Summary

  • ILD Teleservices logo

Company Statistics

  • Complaint Against ILD Teleservices
  • Complaints Filed: 22
  • Reported Damages: $5,185.67
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