VBarrack
Complaint 156269 Details
- Date Occurred: 09/10/2014
- Reported Damages: $168.00
- !
The complaint is against an online dating profile
The complaint is a listing fraud posted on public forums or sites against an anonymous entity
The complaint is mobile text spam or smishing related against an anonymous entity
The company or person contact no longer exists
International boundaries
I paid for a service from this website once I was delivered the service it became unusable. So now I can't even do anything. here is the conv.
Please wait for a site operator to respond. You are now at queue No.1.
Welcome! You are now chatting with 'Katy'
Katy:
Hello, welcome! How may I help?
Rob: Yes I want to know why I can't use my character in wow
Rob: I have not received an e-mail from the support team. I paid my $168 I want to use my character now
Katy: Please wait for our reply if you have already reported the issue to our account resolution team.
Katy: It will take days
Rob: So now I can't use an account I just PAID for??
Rob: Of course you guys don't do returns or refunds
Rob: hello?
Katy: Please note Blizzard will randomly pick transactions for review.
Katy: You will have to wait Blizzard to response to our request.
Rob: so can i have a different account then
Rob: one that doesn't require a server transfer
Rob: or one that I can pay for on my own
Katy: You have to wait until our account resolution team concluded the issue.
Rob: Okay are they going to e-mail me stating that they are working on it ?
Rob: I haven't received anything from you guys except a chat conversation. How do I even know you are working on it?
Katy: You can contact our account resolution team by email.
Rob: Okay they haven't responded
Katy: Our account resolution team will take care of it if you already reported the issue.
Rob: I need to know if they have received my report
Rob: What if I contact blizzard directly?
Rob: I want my money back or I want to get gold for the account. I can't believe I trusted you guys
Katy: The account will get flagged and the character won't be able to recover if you contact Blizzard without adequate information.
Katy: Blizzard locked the transaction, not us indeed.
Rob: Okay well im getting your website shutdown
Katy: Okay
Rob: So you just think you can take peoples money? and not reply to them correctly or be professional and fix the situation?
Katy: Already told and explained to you at the best we can
- Anonymous SBID #e9a96878e6
- Posted 09/11/2014
Comments
- Vbarrack SBID #353a34a7ae
- Posted 09/12/2014
- The case has been handled and processed, this review should be cancelled soon.
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Submit a Complaint NowBusiness Profile Summary
Company Statistics
- Complaint Against VBarrack
- Complaints Filed: 6
- Reported Damages: $2,457.00
What is SBID?
SBID is a unique id code that identifies the user's computer and location. SBID is used to prevent fraudulent postings and help our community find users who create duplicate user accounts.