Cooking Pleasures Deluxe Forged Cutlery
Complaint 147817 Details

  • Date Occurred: 08/16/2012
  • Reported Damages: $100.00

The complaint is against an online dating profile

The complaint is a listing fraud posted on public forums or sites against an anonymous entity

The complaint is mobile text spam or smishing related against an anonymous entity

The company or person contact no longer exists

International boundaries

Postal Service left small suitcase sized box containing two smaller boxed items. Enclosed invoice stated these were a chef's knife and a "free" cutting board. The enclosed invoice informed me my debit card had been charged $79.99 for the knife and $8.95 for shipping. When I phoned the company, the rep informed me that I had been shipped an earlier "free" knife as a part of a promotion, and since I hadn't called to cancel the program, I would be receiving and paying for cutlery on a monthly basis. My response was I never received the earlier "free" knife, and since I live in a secure condominium building, if someone had mailed me ANYTHING, I would have received it.
The operator immediately responded that she was sending me an address label so that I could return the item(Apparently they experience this request a lot), but unfortunately it would take EIGHT WEEKS for the $88.94 for the latest unrequested charge to be returned to me. I'm betting that sometime during that eight weeks, the next unwanted kitchen item will arrive and the merry-go-round will continue, so I will have to notify my bank, etc. This is one of those new age forms of theft where you "participate" with companies in order to "receive a new i-phone". I find it hard to believe major companies like Apple condone having their products co-opted by mouth-breathers like "Cooking Pleasures", who must scurry to find the rock they crawled out from under.I would have accepted the $8.95 shipping charge on the "free" promo knife if they had ever bothered to send it.No wonder firearm sales are increasing.

Update: 08/17/2012

I lack the technology to include photos of my invoice. Should it be helpful, Cooking Pleasures' phone is: 1-800-209-8397 and my customer # with them is : F8581645

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Business Profile Summary

  • Cooking Pleasures Cutlery logo

Company Statistics

  • Complaint Against Cooking Pleasures Cutlery
  • Complaints Filed: 20
  • Reported Damages: $1,942.30
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