BrainHost.com
Complaint 1461 Details
- Date Occurred: 06/16/2013
- Reported Damages: $181.75
- !
The complaint is against an online dating profile
The complaint is a listing fraud posted on public forums or sites against an anonymous entity
The complaint is mobile text spam or smishing related against an anonymous entity
The company or person contact no longer exists
International boundaries
This is a hosting company who offers unlimited domains within their packaging however it costs $14.95 per domain name. I went to thier site and selected a domain name it populated as an available domain when it actually was already registerd. They allowed me to change my domain at no cost and then the next day my website was up and running, With no input from me now I am paying for a site that dosent represent my products or service, when I called customer service they wanted to charge me more money to change the site I told them I wanted a refund and the amount of the refund was $29.00 NOT the initial $181.75 I was charged. There are way to many hosting companies out there for them to have such terrible customer service. The old bait and switch.
- Anonymous SBID #N/A
- Posted 06/24/2013
Comments
- Eric SBID #N/A
- Posted 06/24/2013
- Hello, I work for Customer Support. I'm sorry you've had problems with us. Please email us at priority [at] brainhost.com and reference this post, and we'll be able to resolve the situation. I've made our Customer Support manager aware of this post and she will be looking for your email.
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Company Statistics
- Complaint Against BrainHost.com
- Complaints Filed: 168
- Reported Damages: $671,685.64
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