BenFranklin.com
Complaint 144669 Details

  • Date Occurred: 07/20/2012
  • Reported Damages: $6.67
  • !

The complaint is against an online dating profile

The complaint is a listing fraud posted on public forums or sites against an anonymous entity

The complaint is mobile text spam or smishing related against an anonymous entity

The company or person contact no longer exists

International boundaries

I placed an order for one skein of yarn and received an order confirmation in my email. I received no further information but when I looked up my order on their website, it said it was shipped on 7/25/2012 and listed a USPS tracking number. However when I 'tracked' that number it linked to a UPS website with the disclaimer 'no information'. When I tracked it on the USPS website I got the same result. I sent an email to customer service on Saturday August 4th, received an automatice reply that sent me back to the website for 'shipping information'. After waiting a few days for a response, I disputed the charge on my credit card and received an immediate credit. The status of my order has still not changed although there are now two links to the product I bought as if to indictate that it had been shipped twice. I still have no email response or product.

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Business Profile Summary

  • BenFranklin.com logo

Company Statistics

  • Complaint Against BenFranklin.com
  • Complaints Filed: 76
  • Reported Damages: $9,645.50
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