Lush Illumination
Complaint 142680 Details Scan your bills for fraud
- Date Occurred: 08/03/2012
- Reported Damages: $171.00
I ordered the trial product and was billed for the full price of the product before the end of the trial period. The serum irritated my skin so I emailed the company to cancel the autorefil.
I received an email telling me that I could not cancel by email and that I had to call customer services. Customer services consists of a recorded message 24 hours daily, regardless of the promise of actual representatives at certain times.
Despite leaving several messages, I am still being billed monthly. On top of that I have not received the second and third bottle that I have been billed for.
If anyone has another number to call for this company, I would really appreciate it
- suzanne SBID #1f9108d180
- Posted 08/04/2012
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Company Statistics
- Complaint Against Lush Illumination
- Complaints Filed: 103
- Reported Damages: $19,609.90
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