Complaint 139423 Details
- Date Occurred: 07/25/2012
- Reported Damages: $31.50
The complaint is against an online dating profile
The complaint is a listing fraud posted on public forums or sites against an anonymous entity
The complaint is mobile text spam or smishing related against an anonymous entity
The company or person contact no longer exists
In the end of June I ordered a pair of children shoes from anne-shoes.com. I paid $31.50 with PayPal. After some weeks without getting a tracking number as they promise in the order confirmation, I sent an email to their customer service. Immediatley I get a delivery notification in return. I also tried to send an email via the contact form on their website, but got no answer. Then I opened a dispute via PayPal, and shortly after that they sent me a tracking number. Some days later I went to the post office to pick up my package. I was quite surprised when I saw the size of the package, and saw immediatley that there couldn't be a pair of shoes inside. Inside this small envelope I found a shower cap...! I updated my case with PayPal, asking for a refund. Today I got their answer: I will get my money back, but first I have to return the item as a trackable sending. Yeah, right.... To send the shower cap as a trackable sending to China will cost $43, to send it just as a registred letter (I get a proof of dipatch and the recipient must produce proof of identy) cost $23. I'll never accept to spend almost the same or more than I paid for the shoes to get my money back. Why on earth should I return the shower cap to China??? It was "good" to read that others than me have experienced this. But it is a shame that this seller still is allowed to use PayPal!
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Business Profile Summary
- Complaint Against Anne-Shoes.com
- Complaints Filed: 325
- Reported Damages: $149,703.19
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