World PC Solutions & Ammyy
Complaint 138709 Details

  • Date Occurred: 07/05/2012
  • Reported Damages: $402.11
  • !

The complaint is against an online dating profile

The complaint is a listing fraud posted on public forums or sites against an anonymous entity

The complaint is mobile text spam or smishing related against an anonymous entity

The company or person contact no longer exists

International boundaries

Sir
World PC Solutions phoned me 4/7/2012, telling me I'm causing scams on many computers and that my licence has run out. They went through my computer showing me illegal files. They spent about 2 hours taking data from my computer (Ammyy)

You charged me $352.19 (£231.47) - 5/7/2012

I next got a phone call 21/7/2012 - they needed to put more files onto my computer, they also "cleaned" my second computer (Ammyy) and you charged $149.92 (£98.35).

I emailed directly to Ammyy and explained what happened and asked for a breakdown of my costs, they came back to me telling me I'd been scammed.

I went to BT(my broadband supplier), told them my story and they straight away told me I'd been scammed and they sorted it out for me.

Under the circumstances, please could you refund the money I was scammed out of - $402.11.

Thanks for your help
Len Kelvin

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Comments

  • EvoBeardy
  • EvoBeardy SBID #79d1e8655a
  • Posted 09/14/2012
  • Got a phone call from "World PC Solutions" today, an Asian fellow named "David".
    We've had calls from them before, but I've been out on previous occasions, I'm a PC tech so luckily my Stepfather only fell for the part up until he got taken to Windows Event Viewer.

    Basically, they get unsuspecting people to look at Windows Event Viewer, which is usually full of Errors, Warnings and even sometimes Critical Errors. These are completely normal however (My PC having 36 warnings and 10 errors at this moment).

    Unfortunately, they pry on Joe/Jane average's lack of knowledge in the field of computers, they see "Critical" etcetera and panic, following any instructions that ensue and paying willingly to get this scary stuff off their PC.

    I allowed him to say his script-read piece of rubbish information that comprised of the words "Your Computer" more than anything else, then replied to him accordingly.
    The end of the conversation left him asking me "Who invented the laptop?" before he ended the call.

    IP providers should regularly warn their customers of these scams. But also people should be more aware to never give payment over the phone to someone they don't know, no matter how true it may seem.
    It's very unfortunate that you were one of many to have succumbed to this type of scam.
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Business Profile Summary

  • World PC Solutions logo

Company Statistics

  • Complaint Against World PC Solutions
  • Complaints Filed: 38
  • Reported Damages: $54,406.76
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