Planet Cruise
Complaint 138202 Details

  • Date Occurred: 07/24/2014
  • Reported Damages: $1,289.00
  • !

The complaint is against an online dating profile

The complaint is a listing fraud posted on public forums or sites against an anonymous entity

The complaint is mobile text spam or smishing related against an anonymous entity

The company or person contact no longer exists

International boundaries

PlanetCruise, cruise agents, cancelled my holiday on Adonia for January 2012 in December 2011. I have tried the ATOL/ABTA route with NO resolution todate. If I now cancel th company will deduct 10% of my total balance as administration cost incurred but, I am requesting full refund as this has been going on since 7th January,2012. Please could someone advise me on where I stand legally, as I now feel this is a matter that needs resolving ASAP, before the said company have anymore interest from my initial deposit paid on 12th July, 2011 and finall balance paid on 12th September, 2011. I donot wish to book or do anyother business with this company, as I am not happy with how my complaints letters to them have been dealt with.
Looking forward to any advice you can offer as soon as possible. Yours sincerely Tina Scattergood (Miss)

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Comments

  • Marilyn
  • Marilyn SBID #f4cdb3334e
  • Posted 10/04/2014
  • Well if you watch my video you will find out i have had a similar problem & i have found planet cruises customer service awful so far and im still waiting for my refund http://www.youtube.com/watch?v=hx6Tl3A2npM&feature=youtube_gdata
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Business Profile Summary

  • Planet Cruise logo

Company Statistics

  • Complaint Against Planet Cruise
  • Complaints Filed: 4
  • Reported Damages: $4,796.60
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