National Tyres and Autocare
Complaint 136417 Details

Contacted their head office and also Wrexham office making an enquiry about the 'BUT ONE TYRE GET ONE FREE' offer on many popular sizes...
I was informed that if you buy 2 or 4 tyres, the tyres work out at £49.75 each without fitting. The fitting is added on which takes it to £61.25 per tyre... (Okay fair enough!)
I only require 2 tyres so was expecting a quote for £61.25... Cost of 2 tyres normally would cost £122.50 but as they are on offer as 'Buy one get one free' then in my book the price of £61.25 is correct...?
I was then informed that I did not need a voucher as the tyres I require are already on offer as 'Buy one get one free'. The price for 1 tyre was now £111.00 fitted and for 2 tyres was £122.50 fitted. The buy one get one free offer is for the tyre only, the fitting is added on top and fitting costs £11.50 per tyre...
If I wished to buy the 2 tyres and take them away the price would be £99.50 for 2 tyres.. BUT they are on offer 'BUY ONE GET ONE FREE'. Does this make sence, so far?

I was then informed, the price for one tyre is £111.00. The £49.75 is the price the tyre works out at the cheapest point (when you buy 2 or 4 when it is on multi buy)...

Am I wrong in this matter or this this wrong and false advertisement and missleading the customer... Why did the price of 1 tyre jump from £49.75 each to £111.00 in a heart beat when the advert clearly quotes 'BUY ONE GET ONE FREE' ???

Please can anyone advise? Regards Robin Griffin