HotBookSale.com
Complaint 128630 Details

  • Date Occurred: 07/31/2013
  • Reported Damages: $219.45

The complaint is against an online dating profile

The complaint is a listing fraud posted on public forums or sites against an anonymous entity

The complaint is mobile text spam or smishing related against an anonymous entity

The company or person contact no longer exists

International boundaries

I was on Amazon's website looking for a book & hotbooksale.com offered that book at a discounted price of $11.05 on July 24 2011.
I only noticed a monthly charge on my account today ( 6/21/2012) for $19.95 every end of month since July 31st, totaling $219.45. It was under bbv hotbooksale
I looked up the name & found their site & called up to be told that I had purchased a monthly membership at the time of purchasing a book from them for $11.05!
I disputed that & they agreed to refund 2 months. After insisting on reaching a higher level customer relations adviser, they agreed to refund 3 months & to cancel my membership (which I never authorized). I probably spent close to an hour & was hung up on twice & made a total of 4 calls to them.
I also called American Express to file a dispute claim.
When I looked for this companies website, I saw numerous other complaints by others who have been scammed in the same way by this company.

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Business Profile Summary

  • HotBookSales logo

Company Statistics

  • Complaint Against HotBookSales
  • Complaints Filed: 21
  • Reported Damages: $1,922.45
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