JustFab.com
Complaint 126115 Details

  • Date Occurred: 06/01/2014
  • Reported Damages: $39.95

The complaint is against an online dating profile

The complaint is a listing fraud posted on public forums or sites against an anonymous entity

The complaint is mobile text spam or smishing related against an anonymous entity

The company or person contact no longer exists

International boundaries

I signed up for this sight and bought 1 pair of boots.
The next month they charged "credited" my account another $39.95.
When I called to get refunded, The phone connection was awful and I could only hear bits and pieces of what the girl was saying. They gave me the refund.
I immedietly went to their website to look for information on how to cancel my account with them, and could find zero information on how to.
It did say though "Questions? call or email us." I emailed them with the question "How do I cancel my account?" and never recieved an answer.
The following month I was charged again. I called to get another refund and to cancel my account and was told that they could not refund me twice. Totally ridiculous and unethical way to run a business. Steer Clear!

Do You Have a Complaint?

Submit a Complaint

Comments

  • erinvd
  • erinvd SBID #6bfd20d838
  • Posted 06/18/2014
  • Just Fab clearly states in an email you should recieve every month that you can skip a charge of $39.95 by going to your boutique on their website. It is not their fault that you do not read the informative emails they sent you.
  • Was this helpful?

Do You Have a Complaint?

Add a complaint and spread the word. High volume complaints have a better chance to get their money back. Submit a report and join forces with others like you!

Submit a Complaint Now

Business Profile Summary

  • JustFab.com logo

Company Statistics

  • Complaint Against JustFab.com
  • Complaints Filed: 240
  • Reported Damages: $56,381.92
Visit Complete Company Profile

What is SBID?

SBID is a unique id code that identifies the user's computer and location. SBID is used to prevent fraudulent postings and help our community find users who create duplicate user accounts.