Stanton
Complaint 124771 Details

Got glasses in December of 2011. In May of this year noticed foggy spot in corner of lense. Took back to Stanton. They said had to replace both lenses or vision would be off. Under warrenty but had to pay 20% copay. They neglected to inform me of any copay when I purchases the glasses in December. Then asked them to replace nose pieces. There would be charge for that. Told them would take elsewhere for that. When I picked up glasses I again mentioned nose pieces. This person changed them at no cost. This company has ZERO service after the sale. Not only do you have to wait forever when you have anything done, they don't seem to have any idea what they are doing. Also, when I went to get this problem fixed, the lady told me they had to send them out so would take about a week and they would call me. They never called and was told by another associate when I picked up the glasses that they never send anything out. Same thing with the nose pieces. One says they charge to replace, the next person replaces them at no cost. Will never do business with this company again.