Capital Advance, LLC
Complaint 124426 Details

  • Date Occurred: 05/10/2014
  • Reported Damages: $30.00

The complaint is against an online dating profile

The complaint is a listing fraud posted on public forums or sites against an anonymous entity

The complaint is mobile text spam or smishing related against an anonymous entity

The company or person contact no longer exists

International boundaries

This company did the same thing to me. They stole my information from another website, I did look into a payday loan but never got one and then a week or so later I saw a 'check' written to 'Capital Advance Capital Payday' for $30 stating that no signature was required because I authorized this transaction, which of course I did not. I have called the company 5 times now over the last month and even received an email from them stating that my 'refund' would be processed within 5 business days. This has not happened. Every time I call back they tell me it will be 5 more days.

On my last phone call I spoke to an alleged manager named Travis Cross who assured me my money would be returned. His number is 866-766-1710 ex 305. I asked him to send me an email so I had it in writing from him that my money was going to be returned. He told me that he was unable to send an email. I explained that I had already received one email from their company, why can't they send another? He had no explanation other than, 'I cannot send an email, but I can record the conversation and send that to you'. Okay then, how are you going to send me the recording?? He didn't know. I'm going to call back tomorrow, file a complaint with the Better Business Bureau and file a chargeback with my bank so they can take care of it for me.

I know it's only $30, but it's the principal of the matter. What they did is theft & now they are lying about returning what they stole- not okay in my book. Best of luck to the rest of you. I hope everyone calls Travis Cross over and over until we all get our money back. :)

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Business Profile Summary

  • Capital Advance, LLC logo

Company Statistics

  • Complaint Against Capital Advance, LLC
  • Complaints Filed: 666
  • Reported Damages: $48,070.46
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