snap 2.0
Complaint 124316 Details

When I ordered online the price said $10 for one set and $7.95 for shipping and handling. A second set was included for just separate shipping and handling. But when I got to the last page, the order said 2 sets, so I changed it to one set and clicked to order. When I finished the amount was $51.80 instead of $25.90 like it should be.
I called them immediately and was told that they wouldn't even see the order on the system until Monday (today). I called today and was told that the order went out already but they would take off $5. I told them no, I wanted what I ordered. The person I spoke to said to just refuse the order when it comes and that she had taken off the charge from my credit card. Well, we'll see about that. I informed her I would be calling my credit card company to refute the charge.

I don't mind mistakes but I hate being taken. Will update this as it happens.

After this I will read the scam notices before ordering online. Please, you do the same. And ask others if they had ever ordered from them. Check them out first.