MyPPHelp.com
Complaint 124104 Details
- Date Occurred: 06/11/2014
- Reported Damages: $9.99
The complaint is against an online dating profile
The complaint is a listing fraud posted on public forums or sites against an anonymous entity
The complaint is mobile text spam or smishing related against an anonymous entity
The company or person contact no longer exists
International boundaries
On both my April and May U.S.Cellular bills I was charged $9.99 for an Envirotips subscription.
My U.S. Cellular customer service representative explained to me that this is a third party billing situation, and that while she can submit requests to this 3rd party, that party can grant or deny refund of the charges. She also explained that such subscriptions can be activated with little or no knowledge of it on the part of the us cellular cutomer. Evidently, facebook is a place where many people are being unknowingly sucked in through sites that look informational but are actually advertisements.
As I am writing this, I am on hold with the company at the end of the 1-855-707-7758 number on my cellular bill. It has been 6 minutes and nothing but muzak and offers to unsubscribe via automated system. That won't get my refund, I'm sure, so I'm still holding!!!!
Update: 06/11/2012
CUSTOMER SERVICE rep says: can cancel subscription, not grant a refund-said US Cellular has no right saying that 3rd party has an option to grant or deny US Cellular requests for refund of charges-told her I'd be contacting Attny Gen.'s office.
- Julie65 SBID #8c875c4edd
- Posted 06/11/2014
Comments
There are no comments posted. Be the first to comment on this complaint
Similar User Submitted Complaints ▼
MyPPHelp.com Complaint 83971 for $53.85
-
I did not authorize this company to fraudulently take money from my account. When i called their...
-
Anonymous
- Posted on 03/06/2014
Do You Have a Complaint?
Add a complaint and spread the word. High volume complaints have a better chance to get their money back. Submit a report and join forces with others like you!
Submit a Complaint NowBusiness Profile Summary
Company Statistics
- Complaint Against MyPPHelp.com
- Complaints Filed: 126
- Reported Damages: $8,833.45
What is SBID?
SBID is a unique id code that identifies the user's computer and location. SBID is used to prevent fraudulent postings and help our community find users who create duplicate user accounts.