Budget / Avis Car Rental
Complaint 123971 Details

  • Date Occurred: 06/06/2014
  • Reported Damages: $250.00
  • !

The complaint is against an online dating profile

The complaint is a listing fraud posted on public forums or sites against an anonymous entity

The complaint is mobile text spam or smishing related against an anonymous entity

The company or person contact no longer exists

International boundaries

I rented a vehicle from Budget for 4 days from 5/17 to 5/21. Almost 3 weeks after I turned it in, Budget charged my account for what they called ‘excessive’ cleaning! I totally disagree with this unjustified and unauthorized charge. I had minor sand dusting on the front floor mats, nothing more. Budget is trying to rip me off and I wonder how many people have been charged this excessive cleaning fee.

When I first contacted Budget, the first thing they said was that I had smoked in the vehicle, when I told them that I’m a non-smoker, the budget representative kept me on the phone for 10 minutes and then told me that the whole car had to be cleaned, which I find preposterous! He gave me a telephone number for Budget customer service at the San Francisco airport. I called that number at least 15 times over the last 3 days, only to be routed to a voice mail every single time. No one ever returned my call.

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Business Profile Summary

  • Budget Car Rental logo

Company Statistics

  • Complaint Against Budget Car Rental
  • Complaints Filed: 16
  • Reported Damages: $6,436.20
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