Dr. Carlos Puig is Incompetent – Proof below!! (PHRC)
Complaint 123774 Details

  • Date Occurred: 12/05/1994
  • Reported Damages: $25,000.00

The complaint is against an online dating profile

The complaint is a listing fraud posted on public forums or sites against an anonymous entity

The complaint is mobile text spam or smishing related against an anonymous entity

The company or person contact no longer exists

International boundaries

    • Dr. Carlos Puig is Incompetent – Proof below!! (PHRC) Complaint / User Submitted Image #123774

Review of Dr. Carlos Puig, aka Dr. Carlos J. Puig (Physicians’ Hair Restoration Center (PHRC), 6150 Richmond Ave., Suite 226, Houston, Texas 77057, http://www.hairrestorationhouston.com/index.php )

This is a NON-COMMERCIAL posting/website. Any statements I make below are my own opinion. For reasons described below, Dr. Carlos J. Puig’s license to practice medicine should have been REVOKED a LONG TIME AGO!!!!

To read PROOF of Dr. Carlos Puig’s INCOMPETENCE, please follow these links:

https://sites.google.com/site/pmgincompetent/

http://www.angelfire.com/indie/hairtransplant/94book.html

http://pmg-incompetnt-review.angelfire.com/

http://www.angelfire.com/indie/hairtransplant/lies.html

http://www.georgesmart1960.350.com

http://pmg-incompetnt-review.webstarts.com

Screenshots of the same content of the above websites are posted in these links:

http://picasaweb.google.com/117812991164449030691/DrCarlosPuigDrEAntonioMangubat#

http://picasaweb.google.com/117812991164449030691/PuigMediGrpIllegalFalseAdvertising#

OR keep reading below.

Dr. Carlos J Puig was Medical Director of Puig Medical Group (PMG, aka Cleveland Hair Centers) from 1976 – 1996. For proof that Dr. Carlos Puig was Medical Director of PMG see online bio here:

http://www.healthgrades.com/physician/dr-carlos-puig-xyb2n/awards-and-recognitions

OR follow this link for copy of bio on healthgrades.com website:

https://picasaweb.google.com/106364266385360898885/DrCarlosJPuigINCOMPETENT#5700983460181636642

From the healthgrades.com website bio for Dr. Carlos Puig:

Director Physician Training, Director Continuing Education, Managed the 6-Sigm continueous quality

Medical Director, Puig Medical Group & Cleveland Hair Centers, 1976-1996

Also, a large photo of Dr. Carlos Puig was in pg 1 of PMG’s 1994 marketing brochure which was FILLED WITH LIES! Copy in this link [for snapfish website, please just register to access link]:

https://picasaweb.google.com/106364266385360898885/DrCarlosJPuigINCOMPETENT#5700983518606661058

http://www3.snapfish.co.uk/snapfishuk/slideshow/AlbumID=11174774010/PictureID=261596083010/a=7811008011_7590632010/

In the mid 1990s, I was a hair transplant patient of Puig Medical Group (PMG). As described in elaborate detail by another VICTIM of PMG, PMG and its doctors like Dr. Carlos Puig were engaged in INCOMPETENT, UNETHICAL, and ILLEGAL conduct and used high pressure sales and false advertising to lure unsuspecting clients to become their patients. For these reasons, Dr. Carlos Puig’s license to practice medicine should have been REVOKED a LONG TIME AGO!!!! Again, follow this link for details:

http://www.angelfire.com/indie/hairtransplant/94book.html

http://www.angelfire.com/indie/hairtransplant/lies.html

This person (I don’t know who he is so I will call him Mr. X) was kind enough to post scanned copies of PMG’s 1994 totally deceptive, false, and fraudulent marketing/sales letters and brochure. PLEASE NOTE: Dr. Carlos Puig was Medical Director of Puig Medical Group (PMG) from 1976 to 1996, and so he CANNOT deny that he was a main member of PMG’s medical team when this 1994 marketing brochure and cover letter were sent to potential clients, including me.

In mid 1990s, PMG and its doctors promised to cure my baldness and give me a “full head of hair” [these words are an exact quote of a complete LIE from the PMG cover letter, see below] after PMG’s hair transplants and “Brandy” scalp reduction surgeries. Instead, PMG’s doctors left my head COMPLETELY SCARRED AND DISFIGURED with only a few hairs growing that was of VERY LITTLE, if any, cosmetic significance!!!! PMG’s doctors basically left me looking like a FREAK!! I have had AT LEAST 10 reconstructive cosmetic surgeries to reverse what PMG doctors did to me, and to look at least somewhat normal.

I received the SAME 1994 brochure and letters that Mr. X posted on his website with the SAME LIES,HARD SELL & FALSE ADVERTISING and DECEPTIVE LANGUAGE. Please follow the link below for the “cover letter” I received from Puig Medical Group (PMG):

LINKS [for snapfish website, please just register to access link]:

https://picasaweb.google.com/106364266385360898885/DrCarlosJPuigINCOMPETENT#5700983509979524546

http://www3.snapfish.co.uk/snapfishuk/slideshow/AlbumID=11174548010/PictureID=261604240010/a=7811008011_7590632010/

The letter in the above link is Puig Medical Group’s (PMG) 1994 Cover letter that I received when I inquired about getting hair transplants done with PMG. This letter is FILLED with LIES,HARD SELL TACTICS & FALSE ADVERTISING and DECEPTIVE LANGUAGE.

The most BLATANT and COMPLETELY 100% LIE is when in the cover letter, PMG promised the potential client that PMG’s hair transplants will result in a “full head of hair” [2nd line of 2nd para of letter] that is "virtually non-detectible." [5th bullet in letter] No HALF-competent hair transplant doctor would ever say this because of the limited amount of donor hair in the back of the head of a typical hairloss patient, such as me. But Dr. Carlos Puig & PMG were perfectly willing to say this to MAXIMIZE PMG’s SALES and LURE unsuspecting clients into selecting PMG instead of one of its competitors.

If Dr. Carlos Puig was HALF-honest with his patients, he and PMG would have NEVER claimed to restore a “full head of hair” in PMG’s cover letter to me and other potential clients!!

Below are the cover page & page 1 (again) from PMG's 1994 brochure that is FILLED WITH EXTREMELY MISLEADING STATEMENTS & LIES:

LINKS [for snapfish website, please just register to access link]:

https://picasaweb.google.com/106364266385360898885/DrCarlosJPuigINCOMPETENT#5700983457090142146

http://www3.snapfish.co.uk/snapfishuk/slideshow/AlbumID=11174202010/PictureID=261596041010/a=7811008011_7590632010/

https://picasaweb.google.com/106364266385360898885/DrCarlosJPuigINCOMPETENT#5700983518606661058

http://www3.snapfish.co.uk/snapfishuk/slideshow/AlbumID=11174774010/PictureID=261596083010/a=7811008011_7590632010/

The above links are to the Cover Page, & Pages 1 of Puig Medical Group’s 1994 marketing brochure that is FILLED with MISLEADING STATEMENTS, UNETHICAL HARD SELL tactics, and OUTRIGHT LIES. Also, page 1 has a large PHOTO of Dr. Carlos Puig, PROOF that he was one of the main perpetrators of the PMG SCAM:

- E.g. OUTRIGHT LIES: “Advances in surgical techniques now allow for complete and permanent correction of this cosmetic imperfection.” [Page 1 of PMG booklet] A COMPLETE LIE: even in 2012, advances in surgical techniques do NOT allow for a complete correction of baldness (i.e. a “full head of hair” as claimed by PMG”) for most hairloss patients. The key challenge is limited donor hair in the back of the head, and any HALF-competent, ethical doctor would know this and never make this claim (i.e. this 100% LIE) of “complete correction” made by PMG.

- E.g. of HARD SELL tactics: “Let's face it: baldness suggests premature aging.” [Page 1 of PMG booklet]. Male pattern baldness is due to a person having genes programmed to result in hairloss, and that’s it; baldness has NOTHING to do with premature aging!!

- At the bottom of Page 1 it states that the purpose of this booklet is to give patients "all the information" a patient would need regarding hair transplants, and that the staff is not going to "try to sell" them on the surgery. Baloney! As PROVEN below (see page 8 below), this booklet was created to sell surgeries, NOT "educate patients". This misleading booklet can't even tell the truth about its own purpose!

Please follow link below for page 7 of the 1994 booklet that contains LIES based on what is OMITTED from the text.

LINKS [for snapfish website, please just register to access link]:

https://picasaweb.google.com/106364266385360898885/DrCarlosJPuigINCOMPETENT#5700983513883491698

http://www3.snapfish.co.uk/snapfishuk/slideshow/AlbumID=11174776010/PictureID=261596120010/a=7811008011_7590632010/

-Another E.g. of OUTRIGHT LIES, “Bald Area Reduction … can eliminate a major portion of the bald area.” [Page 7 of PMG’s 1994 booklet] This is a LIE because of what is OMITTED from this claim. Bald area reduction is MAJOR surgery that leaves the head with LARGE SCARS around the scalp area that is removed. In my case, PMG’s doctors performed a few “Brandy” scalp reduction procedures that left a HUGE U-shaped or horse-shoe shaped 8+ inch long and ½ inch thick SCAR from one TEMPLE to the CROWN and back down to the other TEMPLE on my head!! More info on scalp reduction surgeries here:

http://www.angelfire.com/indie/hairtransplant/scalp.html

“Brandy” refers to Dr. Dominic Brandy, who was in 1996 SUED and PAID damages for performing such scalp reduction procedures [link to a news article about this:

http://www.deseretnews.com/article/514377/HAIR-DOCTOR-HAS-A-BRUSH-WITH-THE-LAW.html

http://community.seattletimes.nwsource.com/archive/?date=19960915&slug=2349352

But PMG in its marketing brochure makes NO MENTION of any scarring!!!! Talk about doctors (PMG doctors like Dr. Carlos Puig) who leave out CRITICAL info needed for a patient to make an informed decision about the major surgery!!!!

Below is the link to Page 8 of the PMG booklet that is FILLED with LIES and DECEPTIVE/TOTALLY MISLEADING LANGUAGE:

https://picasaweb.google.com/106364266385360898885/DrCarlosJPuigINCOMPETENT#5750725919184700434

Above is Page 8 of the PMG booklet which showed an illustration of a patient going from almost complete baldness at his consultation, to having a full head of hair, with the PMG asserting "final result eight months to one year later". This is COMPLETELY MISLEADING since nobody can realistically expect to go from almost complete baldness to a full head of hair in only eight months to a year.

Hair transplants CANNOT restore a full head of hair on a man with extensive baldness, yet this "sample patient" has restored everything, including his crown. Hair transplants are limited to the amount of DONOR HAIR a person has, and showing a final result of a full head of hair is AN OUTRIGHT LIE & TOTALLY UNETHICAL. The graphics on this page PROVE that PMG’s intent was to MISLEAD and LIE because ALL PMG saw in the patient was DOLLAR SIGNS and profits!! PMG didn’t care in the least about the patient making an informed decision.

The booklet also claims that virtually anybody can get a hair transplant, and that the biggest factor in a hair transplant being a success is the experience of the clinic (and not the characteristics of the patient himself/herself). This is also misleading. The unique characteristics of the patient are equally important to the level of success they can expect. It is important that a prospective patient is told right away that different patients will have widely varying levels of success. But that's not so good for business, so that is kept "hush-hush" here. In addition, the claim that “With your own hair in place, you may swim,…” is SO MISLEADING that it is a COMPLETE LIE!! For most hair transplant patients, the density of the transplanted hair is not nearly as dense as natural growing hair, and if you swim, your scalp can be seen from a mile away!!

Then it is stated "You know you have a problem or you wouldn't have requested this material". HERE Dr. Carlos Puig IS STOOPING TO HUMILIATION TO TRY TO “CLOSE’ THE SALE!! Would a legitimate physician tell a self-conscious patient that their hair loss is a problem?? OF COURSE NOT!! Maybe the balding men who don't get cosmetic surgery "don't know they have a problem"?

Didn't this booklet begin by claiming that the clinic would not try to pressure anyone into a hair transplant? Clearly the MAIN POINT of this booklet was to SAY & DO WHATEVER IT TAKES (PRESSURE, MISLEAD, DECEIVE, etc.), no matter how UNETHICAL, to close the sale for PMG!!

Please follow link below for an insert page from the 1994 PMG booklet that has more LIES!!

LINKS [for snapfish website, please just register to access link]:

https://picasaweb.google.com/106364266385360898885/DrCarlosJPuigINCOMPETENT#5700983469736311858

http://www3.snapfish.co.uk/snapfishuk/slideshow/AlbumID=11174683010/PictureID=261599142010/a=7811008011_7590632010/

- E.g. of Misleading statement/LIE: “The most natural hairline that is virtually undetectable...Cosmetically incredible….You will look and feel the way you hoped to AGAIN!!” [Insert page above of PMG booklet] In the case of most patients, including me, another COMPLETE LIE. My hairline was anything BUT natural after PMG’s procedures with a few hairs growing in different parts of the hairline and the majority of the front hairline with no hair at all!! With the LIMITED amount of donor hair and hairloss on the front and crown in many patients, there is NO WAY there would be enough donor hair for hair transplants to result in a "full head of hair" with a "virtually undetectable" hairline!!!! And yet, PMG was perfectly willing to promise "you will look and feel the way you hoped to AGAIN!!"

So, as Mr. X asked in his review of PMG, “WHY is the Puig Medical Group creating this false premise in the minds of potential patients? Because building FALSE HOPES in patients is good for BOOSTING SALES.” PMG’s doctors like Dr. Carlos Puig ONLY cared about SALES, and patient’s welfare was NOT a main concern. That is why doctors at PMG (e.g. Dr. Carlos Puig) were willing to say ANYTHING, EVEN OUTRIGHT LIES, to ensure that the potential client would select PMG, and not one of its competitors, for hair transplants.

NO ONE has to just rely on my review to decide that Dr. Carlos Puig is COMPLETELY INCOMPETENT. Anyone can just read the 1994 cover letters & marketing brochures of Puig Medical Group itself to come to your own conclusions.

(again available here:

http://www.angelfire.com/indie/hairtransplant/94book.html

and here:

http://picasaweb.google.com/117812991164449030691/DrCarlosPuigDrEAntonioMangubat# )

When you read these documents, you’ll see for yourself the TOTALLY deceptive practices, false advertising, and outright LIES that PMG’s doctors engaged in to lure unsuspecting clients.

Please note that I am not the author of Mr. X’s angelfire website on PMG, but I completely agree with what this person Mr. X says. This person is another totally INNOCENT VICTIM of PMG and its INCOMPETENT FRAUD doctors (e.g. Dr. Carlos J. Puig). Dr. Carlos Puig’s license to practice medicine should have been REVOKED a LONG TIME AGO!!!!


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Company Statistics

  • Complaint Against Dr. Carlos Puig is Incompetent – Proof below!! (PHRC)
  • Complaints Filed: 1
  • Reported Damages: $25,000.00
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