TBDress
Complaint 110725 Details

  • Date Occurred: 03/24/2014
  • Reported Damages: $247.65

The complaint is against an online dating profile

The complaint is a listing fraud posted on public forums or sites against an anonymous entity

The complaint is mobile text spam or smishing related against an anonymous entity

The company or person contact no longer exists

International boundaries

I ordered 2 dresses to wear for my sons wedding.
One was a "Calvin Kline" dress. (exactly as I'd seen it
on Nordstroms web site..) Tbdress sent me a "knock off".
The dress I received was hideous. Not at all like the picture.
And insult to injury.. That dress arrived with an OIL STAIN ON
THE FRONT OF THE DRESS. The second dress I ordered,
arrived in a PURPLE COLOR. I had placed the order for
a "gold". dress, ! ~ as they gave me an option to order it in
any color I chose from their color chart. Not only was the dress the
horrible purple color, it was made poorly, and was heavy like
a quilt. Unwearable. When I contacted them
regarding these useless and pricy dresses.. they refused to
acknowledge their "error".. ~! LET THE BUYER BEWARE ~
Had I been smart, I would have investigated tbdress before I ordered from
them. THE COMPANY IS IN CHINA. And has many, many complaints
filed against them on line. I am hopeful I will get a refund from PayPal.
However... It is a long drawn out process. And a miserable thing to
go thru. I HOPE THIS COMPLAINT WILL BE HELPFUL TO STOP
EVERY ONE FROM ORDERING FROM TBDRESS. BE SMARTER THAN I WAS.. DON'T ORDER FROM
THEM. YOU WILL LOSE YOUR HARD EARNED $$$. : (

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Comments

  • soso
  • soso SBID #fbc18c2c11
  • Posted 05/09/2013
  • That's funny, I bought my self some items durring the last 3 months but I didn't had any problem at all, in fact the items I've bought were exactly like they were on the internet. It's sure is a bad miastake from them but i'm sure they will fix it out. Good luck
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  • tbdressreceptionist
  • tbdressreceptionist SBID #9a67da96da
  • Posted 06/24/2013
  • Hi dear,

    Thnks for business with TBdress. It’s very disappointing to receive a comment like this. TBdress has been working hard to offer good and friendly service, and will investigate the concerns you have raised [or you may like to address the specific complaint in a non-defensive way]. I hope you will give us another chance in the future. If you’d like to have a specific demand directly, please feel free to Email: Customer Service Dep. [email protected] or you may call +86-10-62904338 for your solution.

    best wishes
    TBdress Team
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Business Profile Summary

  • TB Dress logo

Company Statistics

  • Complaint Against TB Dress
  • Complaints Filed: 191
  • Reported Damages: $59,823.70
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SBID is a unique id code that identifies the user's computer and location. SBID is used to prevent fraudulent postings and help our community find users who create duplicate user accounts.