Smart Travel & Incentives, Inc.
Complaint 110032 Details

  • Date Occurred: 05/04/2012
  • Reported Damages: $45.10

The complaint is against an online dating profile

The complaint is a listing fraud posted on public forums or sites against an anonymous entity

The complaint is mobile text spam or smishing related against an anonymous entity

The company or person contact no longer exists

International boundaries

My wife and I listened to a sales pitch from World Resorts International with the promise of a free cruise and airline tickets. Their sales pitch offered very little in the way of price comparisons but the one price (for an Alaskan cruise) that I was given I compared with others on-line, after I returned home, and found it to be higher that I could have obtained on my own without the expensive travel club expenses.

We did get certificates for the “free” cruise and airline flights via Smart Travel & Incentives, Inc. I sent in a “refundable” deposit of $174 for the vouchers that required my getting a money order ($1.10 fee) and visiting the post office to send via certified mail ($4.00 fees). After waiting for the vouchers, we then obtained a whole list of restrictions. After finding a cruise compatible with all the restrictions and with the lowest price schedule, we submitted the travel voucher. A while later we received their quote for the “free” cruise. For a carnival cruise that I could book on-line for $1415.08 (two people, 7-night, all fees and taxes), Smart Travel wanted $1453.08 for the “free” cruise – on the same ship, the same time, the same itinerary, et cetera. I did receive a partial refund for $134 (if the check doesn’t bounce) but lost mucho time and $45.10 in monies dealing with Smart Travel. And this doesn’t include our time with World Resorts International.

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Comments

  • World
  • World SBID #c47bc4207b
  • Posted 10/09/2013
  • mdsmdsmd,

    We are disappointed to learn of your experience with Smart Travel. World Resorts International previously purchased travel certificates from Smart Travel, an independent third party, which WRI is not affiliated. In the event you need further assistance in the matter of the refund from Smart Travel please contact Member Services at (888) 839-1555 ext. 100.

    Best Regards,
    World Resorts International
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Business Profile Summary

  • Smart Travel & Incentives, Inc. logo

Company Statistics

  • Complaint Against Smart Travel & Incentives, Inc.
  • Complaints Filed: 17
  • Reported Damages: $12,029.95
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