Watchmoon.com
Complaint 108532 Details

  • Date Occurred: 10/16/2011
  • Reported Damages: $230.00
  • !

The complaint is against an online dating profile

The complaint is a listing fraud posted on public forums or sites against an anonymous entity

The complaint is mobile text spam or smishing related against an anonymous entity

The company or person contact no longer exists

International boundaries

I ordered a watch from www.watchmoon.com and wrote a message with my order to confirm that I was definately getting the identical watch on their website and to make absolutely sure I also sent the picture from their website to go along with it. Their method of payment showed various credit cards accepted, but when I put in the details it did not accept, I tried a couple more but still no luck! As I really wanted that watch I e mailed them to ask how I could pay......
a really nice (or seemed to be) guy called BENSON gave me very helpful instructions to pay by Western Union, he kept in touch through e mail throughout the whole 2 week transaction, I was given a tracking reference number and I tracked my package to my address. How dissapointed was I to find when I opened the package it was not at all like the watch I ordered!!! I emailed him straight away as the website states if you are not fully satisfied with the product they would happily exchange or refund, NOT SO!!!!!!!! All I wanted was the watch I ordered day after day I checked my emails but nothing again I emailed and asked for an exchange and waited for a reply.....nothing this went on for a couple of weeks untill I then decided to ask politely "Benson why are you not repling to my e mails please advise me.......nothing, in the end I have had to give up and keep the wretched watch which I do not even like, so please even though this company ask you to leave a review, they are never published and I dont think the company have the watches that they advertise BEWARE they are tricksters.

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Business Profile Summary

  • Watchmoon.com logo

Company Statistics

  • Complaint Against Watchmoon.com
  • Complaints Filed: 1
  • Reported Damages: $230.00
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