Complaint 107030 Details

  • Date Occurred: 04/27/2012
  • Reported Damages: $37.49

The complaint is against an online dating profile

The complaint is a listing fraud posted on public forums or sites against an anonymous entity

The complaint is mobile text spam or smishing related against an anonymous entity

The company or person contact no longer exists

International boundaries

Well my husband and i decided to sign up for the 3 day trial on this site, it was supposed to be $2.97 for 3 days and according to what it said on the website and i quote.

" You are joining for a 3 Day Trial - $2.97. For your convenience, your membership will renew at $59.99 every 3 month(s), until cancelled."

We cancelled our trial membership 24 hours later so we didn't get charged for full membership. We noticed a pending charge on the online banking statement however saying that this company was going to charge us $37.49, this is the email we received after contacting them to find out about the charges.

>> To: ***********
>> Subject: [ #ILN-81284-297]: Membership cancellation
>> Date: Fri, 27 Apr 2012 22:32:18 -0700
>> From:
>> Hello,
>> Thank you for your email. The account you signed up for is for 3 months made in two installments of $37.49. You have decided to cancel before the second installment, therefore you will not be charged the second installment.
>> Thank you,
>> Jenny
>> Customer Support

We replied by telling them we would be seeking to take legal action via our banks fraud department for an unauthorized transaction and report them to the better business bureau. They have since decided to send us a "courtesy refund payment" and cancel the account!

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Business Profile Summary

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Company Statistics

  • Complaint Against
  • Complaints Filed: 1
  • Reported Damages: $37.49
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SBID is a unique id code that identifies the user's computer and location. SBID is used to prevent fraudulent postings and help our community find users who create duplicate user accounts.