Dental group of Arcadia (Which is part of westcoast dental)/
Complaint 10052 Details

  • Date Occurred: 08/08/2013
  • Reported Damages: $2,040.00
  • !

The complaint is against an online dating profile

The complaint is a listing fraud posted on public forums or sites against an anonymous entity

The complaint is mobile text spam or smishing related against an anonymous entity

The company or person contact no longer exists

International boundaries

dental group of arcadia which is west coast dental is a BIG BIG BIG SCAM! i wanted to get ortho so i called 1800 dentist and they referred me to a dentist at that location...so i went...but they said i needed to get check up by the general dentist...and they said i had 3 cavities and charged me 1000 dollars...trusting them i paid...and i got the top braces...but then my sister in law is a dentist and she had checked my teeth before and she told me that they were not severe enough to drill holes in..and she told me groups like west coast dental do this on purpose to make more money...anyways i still had my top braces on only but after 2 days one bracket fell and i called them...but i could tell they were annoyed and was like it doesnt really matter...anyways i got mad so they booked me on a saturday...(btw they only open on mondays and one saturday of the month...but they never told me that...only after i got my braces and was about to make another appointed did they tell me...but by then i have already signed everything...)...anyways..i couldn't go on saturday so i called on friday telling them to change my schedule so i changed it to the same day as my check up...and made sure it was an hour appointment...but i called them a week earlier of course on a mondy since they are only there on mondays...but they told me my appointment was never set so it would only be a 15 minutes appointment...by then i was soooo annoyed...so i argued and they said "maybe if they have time they can fix it"...but on my appointment day i went and my original dentist who consulted me and told me how he was going to do the process was not working there anymore...so i was pretty upset..because i went to see my dentist that i was referred to..not some random dentist...so i decided not to do the braces and told them i will take them out...but they were charging about 1400 but then the dentist came and talked about xrays so the money manager, sandra was like "oh i have to put that in to " and charged me 1800...so i was upset and called 1800 dentist to complain but they ignored me calls and never got back...but they called the manager at westcoast dental of dental group of arcadia ..and he called me with a attitude and was trying to argue with me, ...but i was like you guys changed doctors on my and you guys are the ones that said that only one doctor should see each patient and their cases...then he was like then just bring 1000 dollars cash..no checks...this is just the simplified version...and I checked with chase (their lender) and they still did not tell them that I have cancelled…and I cancelled on July 25, 2011, but I still got a bill so I called chase and they said that The Dental Group of Arcadia did not tell them anything and did not cancel….when i cancelled over a week ago…they are unethical and they have the worse reputation ever!

update: today i called dental group of arcadia (westcoast dental)...because they never got back to me, and now sandra is claiming i still have to pay them $1,040...but i did not even get my braces out from them or took any post xrays (because a kind orthodontist with a conscious did it for free)....Which does not make sense because the higher up person i talked to said bring in $1000 cash for everything, including he post xrays and debonding...so when i told sandra that the higher up person told me to bring in $1000 cash for everything and that, that person said sandra knows because sandra was right next to that person when that person was talking to me...but now sandra claims that, that person did not know the whole situation, then why did sandra not say anything then, when she was right next to that person?...or did not even call me to let me know that it was a mistake on that person's part....(by the way, that person is higher up than sandra)...so as of now i am still going through hell to fix this mess that 1800 dentist got me into...and even they are being unreliable and un professional stating there is nothing else they can do...LET ME ASSURE YOU THAT DENTAL GROUP OF ARCADIA HAS A VERY BAD REPUTATION IF YOU CHECK THEM UP ONLINE BUT 1800 STILL REFERRED ME TO THEM!...AND THEY ARE NOT DOING ANYTHING ABOUT IT!

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Business Profile Summary

  • Dental Group of Arcadia logo

Company Statistics

  • Complaint Against Dental Group of Arcadia
  • Complaints Filed: 2
  • Reported Damages: $4,080.00
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