Traffic King Software
Complaint 100056 Details

Here is just some of the emails that I have sent trying to get my money back.
I have been asking for my money back sense mid january. They are really give me a hard time. If any one can help me get my money back please email me.
This software do not do what they say that it suppose to do. DON'T BUY IT PLEASE. THE CUSTOMER SERVICE IS VERY BAD. IF THEY GET YOUR MONEY YOU WILL NOT GET IT BACK. (Personal Information Removed)

No I do not understand because I have been asking for my refund sense January. through this site https://www.cardquery.com/



which is suppose to be customer service. and when I did not get response I began looking for other ways to get someone to answer

my request. by asking as many of time as I have and the many emails I have sent to finally get someone to answer my emails. Your poor

customer service has cause it to be stretch out this long. I am requesting my money back because of the lack of good customer service.

and your poor support in the first place. If I would have been answer in the first few time I sent the request we would not be talking about this.

when I purchase the product it was a 60 day not a 30 day. But even so I start Requesting my money back 3 weeks later.

I feel because of your poor customer service starting at https://www.cardquery.com/

and on I am do my Refund Please forward it back to the card that was used.

Thank you Anita Price






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From: Tom Miller [mailto:[email protected]]
Sent: Saturday, March 31, 2012 5:44 PM
To: Anita Trummp
Subject: Re: Request a refund This is my 3rd time of sending this email





Hi Anita,



We promise 30 days money back guarantee, but the date you asked for refund is over 30 days.

I'm sorry that we can't issue the refund for you. Hope you can understand.



Thanks.


Skype: tommillersupport (Add by "Skype Name")
Email: [email protected]



Sincerely,



Jackson from Tom Miller 24*7 Support Team.

----- Original Message -----

From: Anita Trummp

To: 'Tom Miller'

Sent: Saturday, March 31, 2012 8:38 AM

Subject: RE: Request a refund This is my 3rd time of sending this email





Here is my order # SWREG ORDER NUMBER: U2773421701

I have been requesting A refund through https://www.cardquery.com/

and no one ever answered my emails and that is to this very Date.

After requesting a refund for so long and no response. I began to start

Emailing you. after no answer from you. I went on skype and asked for help.

To be honest with you I am sick of what I have been though with Customer Service

and Emails as the only communication. I really would just would like my Money Returned.

This has been a long process.



Thanks for your Understanding

Anita Price



P.S Sorry you need the date of my order 12-20-11

Billing Information




Anita Price








Traffic King Software
1 @ USD 1997.00 each



Hey,






PLEASE NOTE: If you have paid by credit card, the charge will appear on your statement as DRI*Traffic King Sof.



Tax Total:
USD 119.82

Manual Processing Surcharge:
USD 0.00

Total of Order:
USD 2116.82









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From: Tom Miller [mailto:[email protected]]
Sent: Friday, March 30, 2012 5:32 PM
To: Anita Trummp
Subject: Re: Request a refund This is my 3rd time of sending this email





Hi Anita,



Please let me know when you bought the software.



Thanks.


Skype: tommillersupport (Add by "Skype Name")
Email: [email protected]



Sincerely,



Jackson from Tom Miller 24*7 Support Team.

----- Original Message -----

From: Anita Trummp

To: 'Tom Miller'

Sent: Friday, March 30, 2012 12:41 PM

Subject: RE: Request a refund This is my 3rd time of sending this email



No I have been asking for a refund for quite some time now just trying to get someone to answer these emails has been

a task. I do not understand your system and by me not be able to talk to someone directly on the phone or something like

this is not helping me. Please Send me my Full refund to me customer service has not been the best.

Thank you for your understanding in this matter.
Anita Price




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From: Tom Miller [mailto:[email protected]]
Sent: Monday, March 26, 2012 4:47 AM
To: Anita Trummp
Subject: Re: Request a refund This is my 3rd time of sending this email





Hi Anita,



I'm sorry that you're asking for a refund.

If you get any troubles, please feel free to contact our online support
via skype at anytime. We will try our best to fix them. And have you
read our 30 days action plan? Most of our customers are doing their
marketing based on this plan. It's a workable and very understandable
plan for you to follow. If you haven't tried it yet, I highly recommend
you to try it before asking for refund. If you follow the 30 days action
plan it is quite simple for you to go through it.

When you finish the 30 days action plan, you will get an AAA account
with over 4000 targeted friends who will be the potential customers
of yours.

Please consider it again. Thanks.

Skype: tommillersupport (Add by "Skype Name")
Email: [email protected]

Sincerely,

Jackson from Tom Miller 24*7 Support Team.

----- Original Message -----

From: Anita Trummp

To: [email protected]

Sent: Tuesday, March 20, 2012 11:44 AM

Subject: FW: Request a refund This is my 3rd time of sending this email



Hi

I have not received a response to the email I have sent it 3 times

I am requesting My refund can you tell me what I need to get it back



Hi

How long do you have before you can get a refund on your software.

I just would like A refund

Anita Price








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From: Anita Trummp [mailto:(Personal Information Removed)]
Sent: Friday, March 16, 2012 3:38 PM
To: '[email protected]'
Subject: Request a refund



Hi

I would like a full refund

Anita Price



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