Company Details

Avangate

  • Avangate logo
  • Avangate Summary

    Avangate received their 100th complaint on .

    Information about Avangate was first submitted to Scambook on Sep 06, 2011. Since then the page has accumulated 115 consumer complaints. On average users reported $197.47 of damages. Scambook's investigation team reached out to this company a total of 10 times, Scambook Investigators last contacted them on May 08, 2013.

  • Company Information

  • Address:
    • 555 Twin Dolphin Dr
    • Suite 155
    • Redwood City CA 94065-2102
  • Website:
  • Phone:(650) 249-5280, (650) 963-5701
  • Additional Employees:
    • Sorin Hazu VP Risk/Global Customer Services
    • Nancy B. Admin
  • Outdated Info? Add company information suggestion

Company Rating


Company Statistics

  • Complaints Unresolved
    115
  • Unresolved Reported Damage $22,709.50
 
 

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Recent Activity

  • Scambook
  • Posted on 7/25/2013
  • Company received their 100th complaint.

  • Kristina
  • Posted by Scambook Investigator Kristina on 5/8/2013
  • On 5/08/2013 at 10:35 AM PST I sent a detailed email to support@avangate.com, and info@avangate fully informing Avangate of their public business profile on Scambook and posted consumer complaints. I left all of my direct contact information. I am waiting for a response. I will keep everyone updated if the situation progresses or changes in anyway.

  • Kristina
  • Posted by Scambook Investigator Kristina on 4/30/2013
  • On 04/30/13 at 9:36 AM PST I dialed (650) 249-5280 to contact Avangate. There was no answer, but I did leave a detailed voice mail informing Avangate about their public business profile and posted consumer complaints on Scambook. I left all of my direct contact information. I will keep everyone updated as the situation progresses or changes in any way.

  • Scambook
  • Posted on 4/26/2013
  • Company contact information was updated.

  • Kristina
  • Posted by Scambook Investigator Kristina on 4/24/2013
  • On 04/24/13 at 8:40 AM PST I dialed (650) 249-5280 to contact Avangate. There was no answer, but I did leave a detailed voice mail informing Avangate about their public business profile and posted consumer complaints on Scambook. I left all of my direct contact information and will keep everyone updated if the situation progresses.

  • Kristina
  • Posted by Scambook Investigator Kristina on 4/17/2013
  • On 4/17/2013 at 08:37 AM PST I dialed sent a detailed(650) 249-5280 to contact Avangate. I spoke to a representative named Dan. Dan advised me to email support@avangate.com. I sent a detailed email to support@avangate.com fully informing Avangate of their public business profile on Scambook and posted consumer complaints. I left all of my direct contact information. I am waiting for a response and will keep everyone updated as the situation progresses.

  • Scambook
  • Posted on 4/17/2013
  • Company contact information was updated.

  • Kristina
  • Posted by Scambook Investigator Kristina on 4/16/2013
  • On 4/16/2013 at 1:30 PM PST I dialed (650) 249-5280 to contact Avangate. I left a detailed voice mail for Nancy B fully informing her of the 74 posted consumer complaints and business profile for Avangate on Scambook. I provided all of my direct contact information and will keep everyone updated as the situation progresses.

  • Kristina
  • Posted by Scambook Investigator Kristina on 4/11/2013
  • On 04/11/13 at 8:51 AM PST I dialed (650) 249-5280 to contact Avangate. There was no answer, but I did leave a detailed voice mail informing Avangate about their public business profile and complaint on Scambook. I left all of my direct contact information.

  • Kristina
  • Posted by Scambook Investigator Kristina on 4/10/2013
  • On 4.10.2013 at 4:14 PM PST I dialed (650) 249-5280 to contact Avangate. There was no answer but I did leave a detailed voice mail fully informing Avangate of the posted consumer complaints and their public business profile on Scambook. I provided all of my direct contact information and am waiting for a response. I will keep everyone updated as the situation progresses.

  • Scambook
  • Posted on 2/21/2013
  • Company received their 50th complaint.

  • Scambook
  • Posted on 1/9/2013
  • Company contact information was updated.

  • Scambook
  • Posted on 12/28/2012
  • Company received their first complaint.

  • Ted
  • Posted on 11/5/2012
  • Posted by Scambook Investigator Julie on 11/2/2012

    I contacted AvangateCom on 11-02-12 at 3:25pm PST by dialing (650) 249-5280 to inform the company about their public profile on Scambook. I spoke with Amanda who transferred me to a customer service supervisor, and unfortunately was placed on hold for 6 minutes. I was unable to get a hold of a decision maker.

  • Ted
  • Posted on 11/5/2012
  • on 11/2/2012

    On 11/02/2012 Scambook mailed AvangateCom a letter, via First Class Mail, to 555 Twin Dolphin Dr
    Ste 155
    Redwood City, CA 94065-2102 informing them of complaint(s). We are currently waiting for a reply.

  • Kevin
  • Posted by Scambook Investigator Kevin on 10/23/2012
  • I called Avangate at 650-249-5280 on 10/23/2012. I spoke to a Customer Service Rep and alerted her to the public profile and consumer complaints that have been posted to Scambook. She advised me to send an email to support@avangate.com in order to reach out to the proper decision maker. In the email, I detailed the complaints and monetary damage that has been posted to Scambook. I await their response.

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Location of Complaints