Company Details

Prison Call Solutions

  • Prison Call Solutions logo
  • Prison Call Solutions Summary

    .
    Scambook update:
    Scambook personnel forwarded information to Prison Call Solutions regarding user submitted information on the Scambook platform. Details and contact information have been included to assist decision makers at Prison Call Solutions with resolving posted complaints; in the event the company wishes to provide some form of customer service to their consumers.

    Information about Prison Call Solutions was first submitted to Scambook on Sep 06, 2013. Since then the page has accumulated 90 consumer complaints. On average users reported $68.90 of damages. Scambook's investigation team reached out to this company a total of 7 times, Scambook Investigators last contacted them on May 16, 2013.

  • Company Information

  • Address:
    • 1712 E Riverside Drive
    • #90
    • Austin TX 78741
  • Website:
  • Phone:(214) 390-6292
  • Email Not Yet on File
  • Additional Employees: No known Employees
  • Outdated Info? Add company information suggestion

Company Rating


Company Statistics

  • Complaints Unresolved
    90
  • Unresolved Reported Damage $6,200.92
 
 

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Recent Activity

  • Raymond
  • Posted by Scambook Investigator Raymond on 5/16/2013
  • Scambook update:
    Scambook personnel forwarded information to Prison Call Solutions regarding user submitted information on the Scambook platform. Details and contact information have been included to assist decision makers at Prison Call Solutions with resolving posted complaints; in the event the company wishes to provide some form of customer service to their consumers.

  • Jennifer
  • Posted on 5/13/2013
  • On 05/13/2013 Scambook mailed Prison Call Solutions a letter, via First Class Mail, to 1712 E Riverside Drive
    #90
    Austin, TX 78741 informing them of complaint(s). We are currently waiting for a reply.

  • Scambook
  • Posted on 4/22/2013
  • Company contact information was updated.

  • lisadott
  • Posted by Scambook Investigator lisadott on 2/7/2013
  • I attempted to contact Prison Call Solutions at 11:38am by dialing (214) 390-6292. This number went straight to voicemail. I left a message with my contact information and requested a callback. I am currently waiting for a reply.

  • lisadott
  • Posted by Scambook Investigator lisadott on 11/19/2012
  • I attempted to contact Prison Call Solutions at 12:11pm by dialing (214) 390-6292 and spoke with a representative. I informed her of the profile and asked to speak to the appropriate channel in regards to this. She stated that all supervisors are currently busy on the phones and took down my contact information to submit for a callback from Rico, one of the floor supervisors. I also sent an email to [email protected] with profile information and my contact information. I am currently waiting for a reply.

  • Kevin
  • Posted by Scambook Investigator Kevin on 11/16/2012
  • I called Prison Call Solutions at 214-390-6292 on 11/16/2012. I spoke to a customer service rep who gave me the phone number of Rico Blanco who is the head of their billing department. I attempted to contact Mr. Blanco at 214-669-6125 but the number was no longer in service. I will be contacting Prison Call Solutions again to inform them of this and will update everyone as the situation progresses.

  • ShanaT
  • Posted on 10/15/2012
  • On 10/15/2012 Scambook mailed Prison Call Soultion a letter, via First Class Mail, to 1712 E Riverside Drive
    #90
    Austin, TX 78741 informing them of complaint(s). We are currently waiting for a reply.

  • lisadott
  • Posted by Scambook Investigator lisadott on 10/10/2012
  • I attempted to contact Prison Call Solutions at 5:15pm by dialing (214) 390-6292. An automated message put me on hold and eventually stated that all agents are unavailable to take my call and sent me to a voicemail box. I left a message with my contact information and requested a callback.

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