Company Details

Best Vacations Ever

  • Best Vacations Ever logo
  • Best Vacations Ever Summary

    .
    I sent an additional email to Michelle at Best Vacations Ever on 8/28/2013. I let her know that there has still been no action taken on their complaints and new complaints have been added to their profile as well. I await her response and will update accordingly.

    Information about Best Vacations Ever was first submitted to Scambook on Mar 22, 2014. Since then the page has accumulated 83 consumer complaints. On average users reported $931.05 of damages. Scambook's investigation team reached out to this company a total of 12 times, Scambook Investigators last contacted them on Jun 12, 2013.

  • Company Information

  • Address:
    • 501 North Wymore Road
    • Winter Park FL 32789
  • Website:
  • Phone:(407) 215-2099 ext 22251
  • Additional Employees:
    • Brandon Bizar Managing Member
    • Keith Ferguson Quality Assurance Manager
    • Chuck Speros Manager
  • Outdated Info? Add company information suggestion

Company Rating


Company Statistics

  • Complaints Unresolved
    83
  • Unresolved Reported Damage $78,632.85
 
 

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Recent Activity

  • Kevin
  • Posted by Scambook Investigator Kevin on 8/28/2013
  • I sent an additional email to Michelle at Best Vacations Ever on 8/28/2013. I let her know that there has still been no action taken on their complaints and new complaints have been added to their profile as well. I await her response and will update accordingly.

  • Kevin
  • Posted by Scambook Investigator Kevin on 8/6/2013
  • I have yet to receive a response from Michelle at Best Vacations Ever in regards to their numerous unresolved complaints and as to whether or not addressing these concerns are in their best interest.

  • Kevin
  • Posted by Scambook Investigator Kevin on 8/1/2013
  • I sent Michelle from Best Vacations Ever an additional email on 8/1/2013. I reminded her that her complaints still remain unresolved as well as the existence of numerous new complaints as well. I await her response.

  • Kevin
  • Posted by Scambook Investigator Kevin on 7/9/2013
  • I have yet to receive a response from Michelle at Best Vacations Ever in hopes of receiving a final decision as to whether or not Best Vacations Ever will be moving forward with our resolution process. I will make additional attempts in the coming days to contact Michelle and provide everyone with their decision.

  • Kevin
  • Posted by Scambook Investigator Kevin on 7/3/2013
  • I have sent an additional email to Michelle from Preferred Guest Group dba Best Vacations Ever on 7/3/13. I have yet to receive a definitive answer as to whether or not they will proceed with our resolution process and offer customer service to their consumers who have posted complaints onto Scambook.

  • Scambook
  • Posted on 6/18/2013
  • Company contact information was updated.

  • Kevin
  • Posted by Scambook Investigator Kevin on 6/17/2013
  • I have been in contact with Michelle from Preferred Guest Group dba Best Vacations Ever. I have sent her detailed information about our Business Resolve platform and resolution process. I have yet to receive a definitive answer and will update everyone as the situation progresses.

  • Jennifer
  • Posted on 6/12/2013
  • On 06/12/2013 Scambook mailed Best Vacations Ever a letter, via Certified Mail, to

    501 North Wymore Road
    Winter Park FL 32789
    informing them of complaint(s). We are currently waiting for a reply.

  • Scambook
  • Posted on 5/13/2013
  • Company received their 50th complaint.

  • Kevin
  • Posted by Scambook Investigator Kevin on 4/24/2013
  • I called the Preferred Guest Group dba Best Vacations Ever at 407-215-2099 on 4/24/2013. Unfortunately, no one was available, however, I did leave a voice mail. I detailed their public profile and consumer complaints that have been posted to Scambook. I await their response.

  • Scambook
  • Posted on 4/23/2013
  • Company contact information was updated.

  • Jennifer
  • Posted on 4/18/2013
  • On 03/28/2013 Scambook mailed Best Vacations Ever a letter, via Certified Mail, to 501 North Wymore Road
    Winter Park FL 32789
    informing them of complaint(s). We are currently waiting for a reply.

  • Raymond
  • Posted by Scambook Investigator Raymond on 4/4/2013
  • Scambook update:
    Scambook forwarded information to Best Vacations Ever, regarding user submitted information on Scambook. Details and contact information have been included to assist any decision maker at Best Vacations Ever in resolving the posted complaints; if they wish to provide any kind of customer service to their consumers.

  • Scambook
  • Posted on 3/28/2013
  • Company contact information was updated.

  • Brian
  • Posted by Scambook Investigator Brian on 12/7/2012
  • I contacted Best Vacations Ever on 12/7/2012 at 11:06am PST. I spoke with a floor manager named Keith about the public profile and unresolved consumer complaints for the company on Scambook. I also provided Keith with information about our Business Resolve platform and the various options available to Best Vacations Ever. Keith said he would bring this to the attention of the proper people within the company to determine if the company would be addressing their profile.

  • lisadott
  • Posted by Scambook Investigator lisadott on 11/6/2012
  • I attempted to follow up at 2:28pm by dialing (407) 215-2099. This number is answered by an automated system. I was sent to a voicemail box that disconnects the call once it starts recording. I sent an email to [email protected] with profile information and my contact information. I also submitted an email in the email form on the website. I am currently waiting for a reply.

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