Company Details

AccountNow, Inc.

  • AccountNow, Inc. logo
  • AccountNow, Inc. Summary

    .

    Information about AccountNow, Inc. was first submitted to Scambook on Feb 22, 2014. Since then the page has accumulated 41 consumer complaints. On average users reported $2867.69 of damages. Scambook's investigation team reached out to this company a total of 9 times, Scambook Investigators last contacted them on Jul 22, 2013.

  • Company Information

  • Address:
    • 2603 Camino Ramon
    • Ste 485
    • San Ramon CA 94583-9131
  • Website:
  • Phone:866.925.2036
  • Additional Employees:
    • Ms. Shelly Ropolo (VP Of Risk Management)Ms. Lillia Mendoza (Account Rep)James Jones
    • CEOWill Tumulty
    • Chief Marketing OfficerDave Petrini
    • CFO
  • Outdated Info? Add company information suggestion

Company Rating


Company Statistics

  • Complaints Unresolved
    41
  • Unresolved Reported Damage $117,575.14
 
 

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Recent Activity

  • Scambook
  • Posted on 8/7/2013
  • Company contact information was updated.

  • Scambook
  • Posted on 8/6/2013
  • Company contact information was updated.

  • Scambook
  • Posted on 8/2/2013
  • Company contact information was updated.

  • bbarb
  • Posted on 7/26/2013
  • On 07/26/2013AccountNow, Inc. signed up for ScamBook Business Resolve.

  • Kevin
  • Posted by Scambook Investigator Kevin on 7/22/2013
  • I have been in contact with Chris from AccountNow, Inc. over the last few days. Chris is interested in taking over the profile and responding to the complaints. I will update everyone as the situation progresses.

  • Raymond
  • Posted by Scambook Investigator Raymond on 3/27/2013
  • Scambook update:
    Scambook personnel throughout numerous occasions have contacted AccountNow, Inc., spoken with multiple individuals within their customer service, as well as forwarded information to AccountNow, Inc. regarding user submitted complaints on Scambook every time new information is submitted or altered. Contact information has been included in every contact made, to assist any decision maker at AccountNow, Inc. in resolving the posted complaints, if they wish to provide any kind of customer service to their consumers.

  • Kevin
  • Posted by Scambook Investigator Kevin on 3/4/2013
  • I called AccountNow Inc. at 925-498-1800 on 3/4/2013. I spoke to a receptionist and alerted her to the public profile and growing number of consumer complaints that have been posted to Scambook. She then transferred me to the voice mail of Craig where I left a detailed message along with my contact information. I await their response.

  • Scambook
  • Posted on 3/3/2013
  • Company received their 25th complaint.

  • Raymond
  • Posted by Scambook Investigator Raymond on 2/28/2013
  • February 28th, 2013 at 11:21 a.m. PST

    Scambook forwarded additional information to AccountNow, Inc., regarding additional user submitted information on Scambook.com.

  • Scambook
  • Posted on 1/4/2013
  • Company received their first complaint.

  • Zak
  • Posted by Scambook Investigator Zak on 1/3/2013
  • On 01/03/13 at 3:52PM PST I dialed (925) 498-1800 to contact Account Now. Sandy answered my call and I fully informed Sandy of Account Now's public profile on Scambook along with the unresolved complaints that continue to come in against their business. Sandy was not able to offer any kind of help to me or to any of the consumers that have left complaints. Sandy quickly transferred me to Deborah's voice mail and told me to leave her a message and maybe she would return my call if she felt this issue was important to her. I will update everyone as this investigation continues.

  • Scambook
  • Posted on 1/3/2013
  • Company contact information was updated.

  • Kevin_M
  • Posted by Scambook Investigator Kevin_M on 11/30/2012
  • On 11/30/2012 at 10:35am PST, I contacted AccountNow, Inc by dialing (925) 498-1800. I left a follow up to Kevin's voice mail with Diana's voice mailbox.

  • ShanaT
  • Posted on 11/20/2012
  • On 11/20/2012 Scambook mailed Accont Now a letter, via First Class Mail, to 2603 Camino Ramon
    Ste 485
    San Ramon, CA 94583-9131 informing them of complaint(s). We are currently waiting for a reply.

  • Kevin
  • Posted by Scambook Investigator Kevin on 10/23/2012
  • I called Account Now Inc. at 925-498-1800 on 10/23/2012. I asked to be transferred to the Marketing or PR Department. I was then transferred to the voice mail of Diana. In my message, I alerted her to the public profile that has been posted to Scambook. I await her response and will update everyone as the situation progresses.

  • Kevin
  • Posted by Scambook Investigator Kevin on 10/9/2012
  • I called Account Now, Inc. at 925-498-1800 on 10/9/2012. I spoke to a Supervisor named Elisa. I alerted her to the profile and complaints that have been posted to Scambook. She is going to pass off my information to the proper department and have them give me a call back. I await their call and will update everyone as the situation progresses.

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Location of Complaints