Company Details

Hydroxatone

  • Hydroxatone logo
  • Hydroxatone Summary

    .

    Information about Hydroxatone was first submitted to Scambook on Sep 11, 2013. Since then the page has accumulated 212 consumer complaints. On average users reported $750.13 of damages. Scambook's investigation team reached out to this company a total of 12 times, Scambook Investigators last contacted them on Jun 13, 2013.

  • Company Information

  • Address:
    • P.O. Box 1366
    • Hoboken NJ 07030
  • Website:
  • Phone:(201) 942-2043, (800) 545-1070, (800) 672-2259, (888) 621-4043
  • Additional Employees:
    • Adam Ahl Principal
  • Outdated Info? Add company information suggestion

Company Rating


Company Statistics

  • Complaints Unresolved
    212
  • Unresolved Reported Damage $159,027.05
 
 

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Recent Activity

  • Scambook
  • Posted on 8/19/2016
  • Company contact information was updated.

  • Scambook
  • Posted on 12/9/2013
  • Company contact information was updated.

  • Scambook
  • Posted on 11/6/2013
  • Company contact information was updated.

  • Scambook
  • Posted on 8/5/2013
  • Company contact information was updated.

  • Ryan
  • Posted by Scambook Investigator Ryan on 6/13/2013
  • 6/13/13 at 2:32 PM PST Scambook followed up with Hydroxatone by emailing them at [email protected], [email protected] [email protected] to remind them of the posted complaints and how to address them. Scambook will continues to reach out and will update as the investigation continues.

  • steezy
  • Posted on 4/23/2013
  • On 04/23/2013Hydroxatone signed up for ScamBook Business Resolve.

  • Scambook
  • Posted on 4/22/2013
  • Company contact information was updated.

  • Jennifer
  • Posted on 4/17/2013
  • On 03/27/2013 Scambook mailed Hydroxatone a letter, via Certified Mail, to P.O. Box 9300
    Jersey City NJ 07303
    informing them of complaint(s). We are currently waiting for a reply.

  • Raymond
  • Posted by Scambook Investigator Raymond on 4/4/2013
  • Scambook update:
    Scambook forwarded information to Hydroxatone, regarding user submitted information on Scambook. Details and contact information have been included to assist any decision maker at Hydroxatone in resolving the posted complaints; if they wish to provide any kind of customer service to their consumers.

  • Raymond
  • Posted by Scambook Investigator Raymond on 3/26/2013
  • March 26th, 2013 - 8:55 a.m. PST

    Scambook forwarded information to Hydroxatone, regarding user submitted information on Scambook. Contact information has been included to assist any decision maker at Hydroxatone in resolving the posted complaints, if they wish to provide any kind of customer service to their consumers.

  • Scambook
  • Posted on 2/6/2013
  • Company contact information was updated.

  • Scambook
  • Posted on 12/27/2012
  • Company received their first complaint.

  • Kevin_M
  • Posted by Scambook Investigator Kevin_M on 11/16/2012
  • On 11/16/2012 at 12:24pm PST, I contacted Hydroxatone about this and other profiles on Scambook.com by dialing (800) 672-2259. I spoke with Cameron and asked to speak with a representative of Hydroxatone that has been reaching out to consumers via a user comment. I wanted to inform them other options available and help answer any questions, comments or concerns they may have. He took my message and forwarded it to management.

  • Raymond
  • Posted by Scambook Investigator Raymond on 10/26/2012
  • October 26th, 2012 at 2:35 p.m. PST
    Scambook update:
    No recent development(s).

  • ShanaT
  • Posted on 10/16/2012
  • Zak L--On 10/16/2012 at 10:00AM PST

    I dialed (800) 672-2259 to contact Hydroxitone Skin Care. My call was answered by Alice #117 who ended up hanging up on me. I called back at 10:05AM PST and Jessica #756 answered my call. I informed Jessica #756 that I have been awaiting a call back from upper management since 10/08/2012 and still have not received a return call. Jessica #756 put me on hold to get a supervisor, when she responded she stated that no supervisor will ever take my call and to remove Hydroxitone Skin Care from my call list and hung up. At 10:15AM PST I yet again called back, Marcia #563 answered my call this time and I informed her that I have been awaiting a call back from upper management since 10/08/2012 and still have not received a return call. Marcia #563 immediately got her supervisor Matthew #503 on the phone with me. I fully informed Matthew #563 of Hydroxitone Skin Care's public profile on Scambook along with all of the current unresolved customer complaints posted. Matthew #563 recorded all of my contact information and promised that someone from corporate should be calling me back within 24 hours. I did also make Matthew #563 fully aware that each time an investigator from Scambook contacts Hydroxitone Skin Care all of the information is recorded publicly on their profile as well.

  • ShanaT
  • Posted on 10/16/2012
  • Zak L--On 10/12/2012 At 5:00PM PST

    I dialed (800) 672-2259 to contact Hydroxitone Skin Care. I spoke with Keisha #354. I alerted Keisha that I have call two times prior once on 10/8/2012 and another on 10/9/2012 both times I was told I would receive a return call from upper management to handle these many unresolved customer complaints. I expressed my deep concern with Keisha that I have yet received a follow up call and this is now my third time contacting Hydroxitone Skin Care. Keisha promised me that I would absolutely receive a follow up call by Monday October 15th, 2012. I did inform Keisha that each call I make to Hydroxitone Skin Care are recorded publicly on Hydroxitone Skin Care's Scambook while investigation is pending.

  • Brian
  • Posted by Scambook Investigator Brian on 10/15/2012
  • I contacted Hydroxatone on 10/15/2012 at 10:41am PST by dialing (800) 672-2259 and spoke with Cameron ext. 365. I requested to schedule a time to speak with a representative from corporate. Cameron was unable to provide any information to get in contact with the corporate office for Hydroxatone. I left Cameron all of my contact information and I am currently waiting for a response.

  • ShanaT
  • Posted on 10/15/2012
  • On 10/15/2012 Scambook mailed hydroxatone phone 00 0800 2358 7491 a letter, via First Class Mail, to PO Box 9300
    Jersey City, NJ 07303 informing them of complaint(s). We are currently waiting for a reply.

  • Brian
  • Posted by Scambook Investigator Brian on 10/9/2012
  • I spoke with a representative from Hydroxatone on 10/9/2012 at 1:15pm PST. The representative informed me that the corporate office would be contacting Scambook within the next 24 hours.

  • Brian
  • Posted by Scambook Investigator Brian on 10/8/2012
  • I contacted Hydroxatone on 10/8/2012 at 3:40pm PST by dialing (800) 672-2259 and spoke with Andy #120 in support. Andy was unaware of the profile for Hydroxatone and said he would escalate my call to his upper management. I left my contact information and I am currently waiting for a response.

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Location of Complaints