Company Details

Mass Street Group

  • Mass Street Group logo
  • Mass Street Group Summary

    .

    Information about Mass Street Group was first submitted to Scambook on Jan 19, 2014. Since then the page has accumulated 214 consumer complaints. On average users reported $527.99 of damages. Scambook's investigation team reached out to this company a total of 18 times, Scambook Investigators last contacted them on Sep 16, 2013.

  • Company Information

  • Address:
    • 412 West Broadway
    • Glendale CA 91204
  • Website:
  • Phone:(888) 813-6630
  • Additional Employees: No known Employees
  • Outdated Info? Add company information suggestion

Company Rating


Company Statistics

  • Complaints Unresolved
    214
  • Unresolved Reported Damage $112,989.58
 
 

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Recent Activity

  • Scambook
  • Posted on 12/5/2016
  • Company contact information was updated.

  • Aleks
  • Posted by Scambook Investigator Aleks on 9/16/2013
  • On 09/16/13 at 2:17 PM at sent an email to [email protected] to contact Mass Street Group. In the email, I explained the importance of resolving one's complaints and re-building relationships with one's customers. I left all of my contact information if Mass Street Group has any interest in resolving their complaints.

  • Kevin
  • Posted by Scambook Investigator Kevin on 7/29/2013
  • Through all of my attempts, I have been unable to contact Mass Street Group as of 7/29/2013 to alert them to their complaints.

  • Kevin
  • Posted by Scambook Investigator Kevin on 7/16/2013
  • I made another attempt to contact the Mass Street Group on 7/16/2013. All of my attempts were unsuccessful.

  • Kevin
  • Posted by Scambook Investigator Kevin on 7/9/2013
  • I made an additional call to Mass Street Group on 7/9/2013. I was unable to speak with anyone. I sent an email as well in order to establish a line of communication with the business. I await their response.

  • Scambook
  • Posted on 7/5/2013
  • Company contact information was updated.

  • Kevin
  • Posted by Scambook Investigator Kevin on 7/1/2013
  • I made a follow up call to Mass Street Group on 7/1/2013. Unfortunately, I was unable to reach a live representative from the business.

  • Aleks
  • Posted by Scambook Investigator Aleks on 6/20/2013
  • On 06/20/13 at 11:36 AM PST, I dialed (855) 417-4421 to contact Mass Street Group. There was no answer, but I did leave a detailed voice mail informing Mass Street Group about their public business profile and complaint on Scambook. I provided my direct contact information if Mass Street Group has any interest in resolving the posted complaints.

  • Kevin
  • Posted by Scambook Investigator Kevin on 6/11/2013
  • I called Mass Street Group at 855-417-4421 on 6/11/2013. After being on hold for several minutes, I disconnected the call. I will make further attempts to contact the proper parties at Mass Street Group and make them aware of their unresolved complaints.

  • Scambook
  • Posted on 5/10/2013
  • Company contact information was updated.

  • Jennifer
  • Posted on 5/2/2013
  • On 05/02/2013 Scambook mailed Mass Street Group a letter, via First Class Mail, to 18000 Studebaker Road
    Suite 700
    Cerritos, CA 90703 informing them of complaint(s). We are currently waiting for a reply.

  • Scambook
  • Posted on 4/22/2013
  • Company contact information was updated.

  • Raymond
  • Posted by Scambook Investigator Raymond on 3/26/2013
  • Scambook update:
    Scambook personnel throughout numerous occasions have contacted Mass Street Group, spoken with multiple individuals within their customer service center, as well as forwarded information to Mass Street Group regarding user submitted complaints on Scambook every time new information is submitted or altered. Contact information has been included in every contact made, to assist any decision maker at Mass Street Group in resolving the posted complaints, if they wish to provide any kind of customer service to their consumers.

  • lisadott
  • Posted by Scambook Investigator lisadott on 12/28/2012
  • I attempted to contact Mass Street Group at 11:46am by dialing (877) 781-4330. An automated system placed me on hold. After 5 minutes, I was sent to a voicemail box. I left a message with my contact information and requested a callback. I am currently waiting for a reply.

  • lisadott
  • Posted by Scambook Investigator lisadott on 12/11/2012
  • I attempted to contact Marco at Mass Street Group by dialing (877) 781-4330 ext.145. This number went straight to his voicemail box. I left a message with my contact information and requested a callback. I then dialed (877) 781-4330 again and selected the option to speak to a customer service representative. After a few minutes on hold, a message stated that they are experiencing a high number of calls and went to a voicemail box. I left another message with my contact information and again, requested a callback. I am currently waiting for a reply.

  • lisadott
  • Posted by Scambook Investigator lisadott on 11/30/2012
  • Kristen from Mass Street Group returned my call and left a message. When I returned the call, the office was closed. I will call during their business hours on Monday.

  • lisadott
  • Posted by Scambook Investigator lisadott on 11/30/2012
  • I attempted to contact Mass Street Group at 2:20pm by dialing 877-781-4330. An automated system stated that they are experiencing a high number of calls and I opted for the option of having a callback by the next available agent. I am currently waiting for a reply.

  • lisadott
  • Posted by Scambook Investigator lisadott on 11/21/2012
  • I attempted to contact Marco at Mass Street Group at 11:56am by dialing 877-781-4330 x145. I received his voicemail box. I left a message with my contact information and requested a callback. I am currently waiting for a reply.

  • lisadott
  • Posted by Scambook Investigator lisadott on 11/13/2012
  • I attempted to follow up with Mass Street Group at 12:32pm by dialing 877-781-4330 x145. Marco did not answer and I was sent to his voicemail box. I left a message with my contact information and requested a callback. I am currently waiting for a reply.

  • ShanaT
  • Posted on 10/30/2012
  • Brian Taylor--


    I attempted to contact Mass Street Group on 10/30/2012 at 1:14pm PST by dialing (877) 781-4330 ext. 145. I left a voice mail for Marco with my contact information. I am currently waiting for a response and will continue to update our consumers as this situation continues to develop.

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