Company Details

Western Union

  • Western Union logo
  • Western Union Summary

    .
    6/24/13 at 1:29 PM PST Scambook emailed Aaron Fabela again of Western Union at [email protected] to remind him of the posted public complaints, how to address them and how to contact us to begin the process. Scambook continues to reach out and will do so until action is taken to address the complaints. Updates will be posted as more information comes in.

    Information about Western Union was first submitted to Scambook on Sep 08, 2013. Since then the page has accumulated 139 consumer complaints. On average users reported $92420.44 of damages. Scambook's investigation team reached out to this company a total of 10 times, Scambook Investigators last contacted them on Jun 24, 2013.

  • Company Information

  • Address:
    • 12500 Belford Ave.
    • Englewood CO 80112
  • Website:
  • Phone:(720) 332-4148, (720) 332-1000, (732) 694-2184, (800) 325-4045
  • Additional Employees:
    • William Judd Customer Advocate Specialist
    • Aaron Fabela Customer Advocate Specialist
    • Tom Fitzgerald Customer Advocate Specialist
    • Meggin Lewis Customer Advocate Specialist
    • Pete Ziverts Supervisor/Corporate Communications
  • Outdated Info? Add company information suggestion

Company Rating


Company Statistics

  • Complaints Unresolved
    139
  • Unresolved Reported Damage $12,977,468.54
 
 

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Recent Activity

  • Ryan
  • Posted by Scambook Investigator Ryan on 6/24/2013
  • 6/24/13 at 1:29 PM PST Scambook emailed Aaron Fabela again of Western Union at [email protected] to remind him of the posted public complaints, how to address them and how to contact us to begin the process. Scambook continues to reach out and will do so until action is taken to address the complaints. Updates will be posted as more information comes in.

  • Ryan
  • Posted by Scambook Investigator Ryan on 6/7/2013
  • 6/7/13 at 9:58 AM PST Scambook emailed Aaron Fabela again at [email protected] to remind him of the complaints posted and to offer insight on how to best address them. There has been no contact back since our last contact and no action taken to address the complaints. Scambook will continue to reach out and update as the investigation continues.

  • Ryan
  • Posted by Scambook Investigator Ryan on 6/3/2013
  • 6/3/13 at 2:42 PM PST Scambook emailed Aaron Fabela of WesternUnion to remind him again of the posted complaint and to dicsuss further options to address them. Scambook continues to reach out and will keep updating as the investigation continues and more information becomes available.

  • Ryan
  • Posted by Scambook Investigator Ryan on 5/29/2013
  • 5/29/13 at 11:11 AM PST Scambook emailed Aaron Fabela at [Personal Information Removed] to remind him of the complaints and to offer solutions to address them. Scambook continues to work with western union and will update as more information becomes available.

  • Ryan
  • Posted by Scambook Investigator Ryan on 5/29/2013
  • 5/29/13 at 11:11 AM PST Scambook emailed Aaron Fabela at [Personal Information Removed] to remind him of the complaints and to offer solutions to address them. Scambook continues to work with western union and will update as more information becomes available.

  • Ryan
  • Posted by Scambook Investigator Ryan on 5/21/2013
  • 5/21/13 at 2:47 PM PST Scambook emailed AAron Fabela of Western Union to inform them of the total number of complaints posted and to again offer the Business Resovle Process as a means to address the complaints. Scambook continues to reach out and will continue to update as the investigation continues.

  • Scambook
  • Posted on 5/20/2013
  • Company contact information was updated.

  • Ryan
  • Posted by Scambook Investigator Ryan on 5/2/2013
  • 5/2/13 Scambook spoke with Aaron Fabela at (720) 332-4148 at 9:15 am PST for our scheduled follow up call to discuss optimal strategy and best course of action for them to get started addressing the compaints. Scambook will continue to reach out and will update as contact is made and more information becomes available.

  • Ryan
  • Posted by Scambook Investigator Ryan on 4/29/2013
  • 4/29/13 at 11:59 AM PST Scambook called Aaron Fabela at Western Union at [Personal Information Removed] to speak in depth with him about the options available to them with regard to the 105 posted complaints. Scambook informed him of the procedures by wich the complaints can be addressed. Mr. Fabela was very insightful, had great questions, and another call was scheduled to move forward. Scambook will continue to reach out and will update as the investigaiton continues.

  • Scambook
  • Posted on 4/23/2013
  • Company contact information was updated.

  • Ryan
  • Posted by Scambook Investigator Ryan on 4/19/2013
  • 4/19/13 at 1:22 PM PST Scambook called Aaron Fabela at westernunion.com at (720) 332-1000 to give a proper introduction, to inform him of the posted complaints, the business resolve procedure and to schedule a conference call to discuss in more detail the process by which the complaints can be addressed. Scambook will continue to reach out and will update as the investigation continues.

  • Raymond
  • Posted by Scambook Investigator Raymond on 4/3/2013
  • Scambook update:
    Scambook forwarded information to Mr. Fabela at WesternUnion.com, regarding user submitted information on Scambook. Details and contact information have been included to assist any decision maker at WesternUnion.com in addressing the posted information.

  • Scambook
  • Posted on 3/27/2013
  • Company received their 100th complaint.

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