Company Details

E-Cigs Electronic Cigarette

  • E-Cigs Electronic Cigarette logo
  • E-Cigs Electronic Cigarette Summary

    .
    4/3/13 at 9:20 AM PST Scambook emailed E-Cigs Electronic Cigarette at support@ecigsbrand.com, to inform them again of the complaints filed against them and to help them get more direction on how to register the business so they can address the complaints. Scambook will continue to reach out and will update as the investigation continues.

    Information about E-Cigs Electronic Cigarette was first submitted to Scambook on Dec 06, 2011. Since then the page has accumulated 7 consumer complaints. On average users reported $95.62 of damages. Scambook's investigation team reached out to this company a total of 6 times, Scambook Investigators last contacted them on Apr 03, 2013.

  • Company Information

  • Address:
    • 20828 Lassen Street
    • Chatsworth CA 91311
  • Website:
  • Phone:(866) 830-2464
  • Additional Employees:
    • Phil Smithe Director
  • Outdated Info? Add company information suggestion

Company Rating


Company Statistics

  • Complaints Unresolved
    7
  • Unresolved Reported Damage $669.34
 
 

Thank you for submitting information suggestions.
We will review your suggestions and update the company profile if necessary.

Recent Activity

  • Ryan
  • Posted by Scambook Investigator Ryan on 4/3/2013
  • 4/3/13 at 9:20 AM PST Scambook emailed E-Cigs Electronic Cigarette at support@ecigsbrand.com, to inform them again of the complaints filed against them and to help them get more direction on how to register the business so they can address the complaints. Scambook will continue to reach out and will update as the investigation continues.

  • Scambook
  • Posted on 4/3/2013
  • Company contact information was updated.

  • Ryan
  • Posted by Scambook Investigator Ryan on 3/6/2013
  • 3/6/13 at 11:25 AM PST I called E-Cigs Electronic Cigarette at (866) 830-2464 and spoke with a supervisor named Cindy. She was informed that there have been numerous attempts to contact them regarding the 5 complaints filed against them, and we have got no response back. She requested that another email be sent to them outlining the complaints and then a call can be made to discuss the email after 24-48 hours. I will follow up and update as the investigation continues.

  • Ryan
  • Posted by Scambook Investigator Ryan on 3/5/2013
  • 3/5/13 at 2:37 PM PST I received a call from E-Cigs Electronic Cigarette at 855-396-3235 to inform me I can send an email to info@ecigcustomerservice.com and they will be sure to get back to me. I have already sent multiple emails to this address with no response, but I will send one again and update as more information comes in.

  • Ryan
  • Posted by Scambook Investigator Ryan on 3/5/2013
  • 3/5/13 at 9:10 AM PST I received a call from Alan at E-Cigs Electronic Cigarette from number 855-396-3235. He informed me that they have received my call and would like to see how they can help. They were informed about the complaints posted abot them, the damages that have been reported and were then given contact information, which they will forward to their corporate office and will get back to us within 48 hours, per Alan's word. This will be updated as the investigation continues and more information becomes available.

  • Ryan
  • Posted by Scambook Investigator Ryan on 3/4/2013
  • 3/4/13 I called E-Cigs Electronic Cigarette at 1-877-647-3625 to speak with Toni who has called me multiple times. Every time I call back she in unavailable or a rep will not put her on the phone. I gave them my name and contact info and was told Toni will call me back once again to discuss the complaints filed against the,. I will continue to update as the investigation continues.

  • Ryan
  • Posted by Scambook Investigator Ryan on 2/19/2013
  • 2/19/13 I called E-Cigs Electronic Cigarette and spoke with a rep there who didn't seem to know how to help after three times of explaining to her that I am not a customer I am investigating complaints posted about them. She finally just said to email them at info@ecigcustomerservice.com which I did. I will update ass the investigation continues.

  • Scambook
  • Posted on 2/19/2013
  • Company contact information was updated.

  • Scambook
  • Posted on 2/14/2013
  • Company contact information was updated.

  • Scambook
  • Posted on 1/31/2013
  • Company contact information was updated.

Do you have a complaint?

Add a complaint and spread the word. High volume complaints have a better chance to get their money back. Submit a report and join forces with others like you!

Submit a Report Now

Location of Complaints